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User Guide

Creating and Managing User and Device Accounts

Creating and Managing User and Device Accounts

To create and manage user and device accounts, navigate to Accounts > Manage Accounts. Select an account and click Actions to perform any of the following supported operations.

  • Download CSV - Download the account details in a .csv format.
  • View - View the account details. You can print the account details, suspend the account, or reset the password.
  • View Detailed Report - View the audit and accounting logs for the selected account.
  • View Active Sessions - View connected sessions individually for an account.
  • Edit - Edit the selected account details.
  • Delete - Delete the selected account.
  • Suspend - Suspend the selected account to deactivate it temporarily. The account is removed from the list and the user cannot access it anymore. You can revive a suspended account.
    Note: Account suspension works only if FortiGate supports Change of Authorization.
  • Disconnect- Disconnect the selected account to prevent access. You can revive a disconnected account.
    Note: Account disconnection works only if FortiGate supports Change of Authorization.
  • Revive - You can revive a suspended or disconnected account anytime.
    Note: While reviving an account with a new usage profile, ensure that the time zone matches the previous usage profile applied on the account.
  • Approve/Reject - A sponsor can approve/reject the account before it is activated.
  • Relicense and Relicense All - The administrator can either re-license a selected account or re-license all the accounts, provided there is space for re-licensing the accounts. See Licensing.

Creating and Managing User and Device Accounts

Creating and Managing User and Device Accounts

To create and manage user and device accounts, navigate to Accounts > Manage Accounts. Select an account and click Actions to perform any of the following supported operations.

  • Download CSV - Download the account details in a .csv format.
  • View - View the account details. You can print the account details, suspend the account, or reset the password.
  • View Detailed Report - View the audit and accounting logs for the selected account.
  • View Active Sessions - View connected sessions individually for an account.
  • Edit - Edit the selected account details.
  • Delete - Delete the selected account.
  • Suspend - Suspend the selected account to deactivate it temporarily. The account is removed from the list and the user cannot access it anymore. You can revive a suspended account.
    Note: Account suspension works only if FortiGate supports Change of Authorization.
  • Disconnect- Disconnect the selected account to prevent access. You can revive a disconnected account.
    Note: Account disconnection works only if FortiGate supports Change of Authorization.
  • Revive - You can revive a suspended or disconnected account anytime.
    Note: While reviving an account with a new usage profile, ensure that the time zone matches the previous usage profile applied on the account.
  • Approve/Reject - A sponsor can approve/reject the account before it is activated.
  • Relicense and Relicense All - The administrator can either re-license a selected account or re-license all the accounts, provided there is space for re-licensing the accounts. See Licensing.