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Settings

Settings

You are required to configure and apply multiple general and specific settings to the guest portal across various tabs displayed on this page.

Portal Pages

You can add or remove features to the guest portal by modifying the selection of pages that should be available to users. In each case, enable pre-auth to make the feature available before authentication and enable post-auth to make the feature available after authentication. If you do not enable either of the options, then the feature is disabled.

The following options can be enabled for the guest portal.

  • Login - Display a screen that will allow a user to Login in.
  • Acceptable Usage Policy - Display the usage policy to access and use the guest portal.
  • Password Change - Display a page allowing the user to change their password.
  • Password Recovery - Display a page allowing password recovery options.
  • Self Service - Display a page that allows a user to create their own account using the self service menu.
  • Device Registration - Display a screen that enables a user to register their own device.
  • Success - Display a screen that shows successful authentication.
  • Welcome Back - Display a welcome back page if the user has authenticated previously.
  • Logout - Display a logout button.
  • Logged Out - Display a logged out page.
  • SmartConnect - Check to enable Smart Connect on the portal.
  • Click Through - Allow access without having to authenticate.
  • My Account - Display My Account details for the user to manage their account once logged in.
  • Session Management - Allow users to close existing sessions when the concurrent session limit is exceeded.
General Settings

Based on the configured portal page settings, you are prompted to update the general settings for the guest portal.

  • Password recovery method - Select the user password recovery method. FortiGuest sends the new password as per the selected method.
  • Allow session management - Allow users to close existing sessions when the concurrent session limit is exceeded.
Self Service Settings

If you have enabled the self service option for portal pages, you are required to configure these settings.

  • Auto login - If enabled, the user is presented with a login button that allows them to authenticate without providing the new account credentials.
  • Notify guest on reject -
  • Self Service Account Verification Options - You are required to select the Account approval mode. This field provides the option to Use Event Codes wherein the user is required to provide a valid event code generate an account or Use Sponsor Approval wherein a sponsor must approve the account before it is activated. Update the following parameters for sponsor approval.
    • Verify sponsor email - If this option is enabled, the email address entered by the guest is validated against the internal sponsor database and external authentication servers.
    • Email on approval time out - If this option is enabled, a message is sent to a designated email address after the defined time out period.
    • Approval time out - This is the time window sponsors have to approve or reject the account before a notification email is sent to the designated sponsor.
    • Sponsor email - The email address of the sponsor in charge of dealing with guest accounts waiting for approval.
    • Recurrent notifications - The Notification emails are sent recurrently until the account is approved, rejected, or expires.
      Optionally, you can enable the User sponsor approval and event codes option to use both the features.
  • Device Registration Verification Options - You are required to select the Device account approval mode. This field provides the option to Use sponsor approval, so that a sponsor must approve the account before it is activated.
  • Account Creation - You can configure the account re-creation restrictions. Set the Account creation ban time, that is, the time interval that prevents the creation of self service accounts with the same personal details (email/phone) post the original account creation. You can enforce the ban based on the phone or email address in the Account creation restriction mode.
Notification Settings

Define the notification options to send email and SMS notifications to the guest.

Settings

Settings

You are required to configure and apply multiple general and specific settings to the guest portal across various tabs displayed on this page.

Portal Pages

You can add or remove features to the guest portal by modifying the selection of pages that should be available to users. In each case, enable pre-auth to make the feature available before authentication and enable post-auth to make the feature available after authentication. If you do not enable either of the options, then the feature is disabled.

The following options can be enabled for the guest portal.

  • Login - Display a screen that will allow a user to Login in.
  • Acceptable Usage Policy - Display the usage policy to access and use the guest portal.
  • Password Change - Display a page allowing the user to change their password.
  • Password Recovery - Display a page allowing password recovery options.
  • Self Service - Display a page that allows a user to create their own account using the self service menu.
  • Device Registration - Display a screen that enables a user to register their own device.
  • Success - Display a screen that shows successful authentication.
  • Welcome Back - Display a welcome back page if the user has authenticated previously.
  • Logout - Display a logout button.
  • Logged Out - Display a logged out page.
  • SmartConnect - Check to enable Smart Connect on the portal.
  • Click Through - Allow access without having to authenticate.
  • My Account - Display My Account details for the user to manage their account once logged in.
  • Session Management - Allow users to close existing sessions when the concurrent session limit is exceeded.
General Settings

Based on the configured portal page settings, you are prompted to update the general settings for the guest portal.

  • Password recovery method - Select the user password recovery method. FortiGuest sends the new password as per the selected method.
  • Allow session management - Allow users to close existing sessions when the concurrent session limit is exceeded.
Self Service Settings

If you have enabled the self service option for portal pages, you are required to configure these settings.

  • Auto login - If enabled, the user is presented with a login button that allows them to authenticate without providing the new account credentials.
  • Notify guest on reject -
  • Self Service Account Verification Options - You are required to select the Account approval mode. This field provides the option to Use Event Codes wherein the user is required to provide a valid event code generate an account or Use Sponsor Approval wherein a sponsor must approve the account before it is activated. Update the following parameters for sponsor approval.
    • Verify sponsor email - If this option is enabled, the email address entered by the guest is validated against the internal sponsor database and external authentication servers.
    • Email on approval time out - If this option is enabled, a message is sent to a designated email address after the defined time out period.
    • Approval time out - This is the time window sponsors have to approve or reject the account before a notification email is sent to the designated sponsor.
    • Sponsor email - The email address of the sponsor in charge of dealing with guest accounts waiting for approval.
    • Recurrent notifications - The Notification emails are sent recurrently until the account is approved, rejected, or expires.
      Optionally, you can enable the User sponsor approval and event codes option to use both the features.
  • Device Registration Verification Options - You are required to select the Device account approval mode. This field provides the option to Use sponsor approval, so that a sponsor must approve the account before it is activated.
  • Account Creation - You can configure the account re-creation restrictions. Set the Account creation ban time, that is, the time interval that prevents the creation of self service accounts with the same personal details (email/phone) post the original account creation. You can enforce the ban based on the phone or email address in the Account creation restriction mode.
Notification Settings

Define the notification options to send email and SMS notifications to the guest.