FortiGate Cloud users

Primary users can create FortiGate Cloud users with admin and regular (read-only) permission roles with access to different functionalities.

For information on multitenancy-enabled accounts and adding subaccounts and users to subaccounts, see Multitenancy.

Migrating legacy FortiGate Cloud users to FortiCloud IAM users is highly recommended. If you open Settings > Account Setting and there are legacy FortiGate Cloud users, FortiGate Cloud displays a prompt to migrate the users to Identity & Access Management. See Migrating legacy FortiGate Cloud users to IAM users.

To add more FortiGate Cloud users:

1. Go to Settings > Account Setting.
2. Click the Add User button.
3. Enter the new admin/user's email address and name.
4. From the Region dropdown list, select the desired region for this user to have access to.
5. From the Role dropdown list, select whether they are an admin (total control over the FortiGate Cloud interface) or a regular user (limited control, monitoring only).
6. For Manage Sub Account, select All, or select Selected to decide which subaccounts the admin/user has access to.
7. Select Submit. The admin/user receives an email prompting them to set their account password and log in.

Newly added FortiGate Cloud users automatically have multifactor authentication enabled.

Adding email users to FortiGate Cloud is only supported for standalone accounts (FortiGate Cloud accounts without a FortiCloud ID) and multitenancy accounts (FortiCloud accounts with a valid multitenancy license).

Signing in as a FortiGate Cloud user

To sign in as a FortiGate Cloud user:

1. Go to the FortiGate Cloud portal.
2. In the Email and Password fields, enter the account email address and password.
3. Click Login.