Transferring a call
The FortiFone softclient for iOS supports the following call transfers:
-
Attended transfer: Before transferring the call to another phone number, you can privately speak with the phone user about the incoming call.
-
Blind transfer: You transfer the call to a another phone number without speaking to the phone user.
To do an attended transfer
- Tap Transfer.
- Tap Attended Transfer.
- Dial the phone number and tap .
- Speak with the person that you want to transfer the call to. The caller that is waiting to be transferred does not hear your conversation.
- When you are ready to transfer the call, tap Transfer again.
To do a blind transfer
- Tap Transfer.
- Tap Blind Transfer.
- Dial the phone number and tap .