Fortinet black logo

Transferring a call

Transferring a call

The FortiFone softclient for iOS supports the following call transfers:

  • Attended transfer: Before transferring the call to another phone number, you can privately speak with the phone user about the incoming call.

  • Blind transfer: You transfer the call to a another phone number without speaking to the phone user.

To do an attended transfer
  1. Tap Transfer.
  2. Tap Attended Transfer.
  3. Dial the phone number and tap .
  4. Speak with the person that you want to transfer the call to. The caller that is waiting to be transferred does not hear your conversation.
  5. When you are ready to transfer the call, tap Transfer again.
To do a blind transfer
  1. Tap Transfer.
  2. Tap Blind Transfer.
  3. Dial the phone number and tap .

Transferring a call

The FortiFone softclient for iOS supports the following call transfers:

  • Attended transfer: Before transferring the call to another phone number, you can privately speak with the phone user about the incoming call.

  • Blind transfer: You transfer the call to a another phone number without speaking to the phone user.

To do an attended transfer
  1. Tap Transfer.
  2. Tap Attended Transfer.
  3. Dial the phone number and tap .
  4. Speak with the person that you want to transfer the call to. The caller that is waiting to be transferred does not hear your conversation.
  5. When you are ready to transfer the call, tap Transfer again.
To do a blind transfer
  1. Tap Transfer.
  2. Tap Blind Transfer.
  3. Dial the phone number and tap .