Allow administrator to uninstall FCT without key 7.2.1

The administrator can uninstall FortiClient using an msiexec script. This uninstall method does not require an uninstall key or for FortiClient to be deregistered from EMS. You must run the script as a local administrator. This feature is especially useful if you are using a mobile device management solution such as Microsoft Intune or if you have had issues with key corruption.

To configure this feature:

1. In EMS, go to Endpoint Profiles > System Settings.
2. Select the desired profile.
3. Under UI, enable Require Password to Disconnect from EMS.
4. In the Password field, enter the desired password.
5. Enable Allow endpoint admin to disconnect without a password.
6. Click Save.

   

7. After the endpoint receives the latest profile update from EMS, open Command Prompt as a local administrator on the endpoint.
8. Run the following command: c:\windows\system32\msiexec.exe /quiet /norestart /uninstall {CA453742-0693-47F1-88AE-AE30C2A4B31F}. This uninstalls FortiClient without the need to disconnect silently from EMS and without displaying a prompt to the end user. {CA453742-0693-47F1-88AE-AE30C2A4B31F} is the product code for FortiClient (Windows) 7.2.1, which you can find in Product integration and support. When FortiClient is uninstalled with this method, the endpoint displays as Offline in EMS.

The following shows the XML configuration for this feature:

<system>

<installer>

<allow_admin_uninstall_when_locked>1</allow_admin_uninstall_when_locked>

</installer>

</system>