ServiceNow
FortiCASB offers an API-based approach, pulling data directly from ServiceNow via RESTful API. Then FortiCASB portal accesses the data collected through API queries with OAuth2.0 authentication. Subsequently, FortiCASB combines these data to monitor and track ServiceNow user activities, provides DLP Data Analysis for files stored on ServiceNow tickets.
Prerequisite
Before ServiceNow account can be added to FortiCASB, an OAuth API Endpoint needs to be created at ServiceNow to establish connection between FortiCASB and ServiceNow.
A ServiceNow Instance will be required to create an application registry for OAuth API endpoint.
Note: Only ServiceNow Istanbul or higher version is supported.
Follow these steps to configure and add ServiceNow account on FortiCASB: