System Automatic Sync NOT Completed error

When you received the error "System Automatic Sync NOT Completed. Some users and documents Not been synced on .." on Office 365 Dashboard, click View Error Message to see the details.

The error messages contains a list of users using the same Office 365 account, but have not been granted with permission to be monitored by FortiCASB.

This error Will Not prevent FortiCASB from providing account monitoring and protection for the Office 365 account.

However, DLP (Data Analysis) scan can not be performed on the list of users' Office 365 OneDrive Accounts.

To fix the error, please follow the instruction in Manually Activate Sites Collection to add the global administrator or sharepoint administrator to the Site Collection Administrators to grant users to be connected to FortiCASB.