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Register FortiAuthenticator-VM on FortiCloud

To obtain the FortiAuthenticator-VM license file you must first register your FortiAuthenticator-VM on FortiCloud.

To register your FortiAuthenticator-VM:
  1. Log in to FortiCloud using an existing support account or select Create an Account.
  2. In the toolbar select Asset > Register/Activate.
    The Registration Wizard opens.
  3. Enter the license registration code from the FortiAuthenticator-VM License Certificate that was emailed to you, and select Next.
    The Registration Info page is displayed.


  4. Enter the support contract number, product description, Fortinet Partner, and IP address.

    Caution

    As a part of the license validation process, FortiAuthenticator-VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiAuthenticator-VM’s IP address has been changed, the FortiAuthenticator-VM must be rebooted in order for the system to validate the change and operate with a valid license.

    Caution

    FortiCloud does not currently support IPv6 for FortiAuthenticator-VM license validation. You must specify an IPv4 address in both the support portal and the port management interface.

  5. Select Next to continue.
    The Fortinet Product Registration Agreement page is displayed.

  6. Select the check box to indicate that you have read, understood, and accepted the service contract, and select Next to continue.
    The Verification page is displayed.

  7. The verification page displays the product entitlement. Select the checkbox to indicate that you accept the terms and select Confirm to submit the request.
    The Registration Completed page is displayed.

  8. In the Registration Completed page you can download the FortiAuthenticator-VM license file. Select the License File Download link. You will be prompted to save the license file (.lic) to your management computer.
To edit the FortiAuthenticator-VM IP address:
  1. In the toolbar select Asset > Manage/View Products.
    The View Products page opens.

  2. Select the FortiAuthenticator-VM serial number.
    The Product Information page opens.

  3. Select Edit to change the description, partner information, and IP address of your FortiAuthenticator-VM.
    The Edit Product Information page opens.

  4. Enter the new IP address and select Save.
    Caution

    You can change the IP address five (5) times on a regular FortiAuthenticator-VM license. There is no restriction on a full evaluation license.

  5. Select the License File Download link. You will be prompted to save the license file (.lic) to your management computer.

Register FortiAuthenticator-VM on FortiCloud

To obtain the FortiAuthenticator-VM license file you must first register your FortiAuthenticator-VM on FortiCloud.

To register your FortiAuthenticator-VM:
  1. Log in to FortiCloud using an existing support account or select Create an Account.
  2. In the toolbar select Asset > Register/Activate.
    The Registration Wizard opens.
  3. Enter the license registration code from the FortiAuthenticator-VM License Certificate that was emailed to you, and select Next.
    The Registration Info page is displayed.


  4. Enter the support contract number, product description, Fortinet Partner, and IP address.

    Caution

    As a part of the license validation process, FortiAuthenticator-VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiAuthenticator-VM’s IP address has been changed, the FortiAuthenticator-VM must be rebooted in order for the system to validate the change and operate with a valid license.

    Caution

    FortiCloud does not currently support IPv6 for FortiAuthenticator-VM license validation. You must specify an IPv4 address in both the support portal and the port management interface.

  5. Select Next to continue.
    The Fortinet Product Registration Agreement page is displayed.

  6. Select the check box to indicate that you have read, understood, and accepted the service contract, and select Next to continue.
    The Verification page is displayed.

  7. The verification page displays the product entitlement. Select the checkbox to indicate that you accept the terms and select Confirm to submit the request.
    The Registration Completed page is displayed.

  8. In the Registration Completed page you can download the FortiAuthenticator-VM license file. Select the License File Download link. You will be prompted to save the license file (.lic) to your management computer.
To edit the FortiAuthenticator-VM IP address:
  1. In the toolbar select Asset > Manage/View Products.
    The View Products page opens.

  2. Select the FortiAuthenticator-VM serial number.
    The Product Information page opens.

  3. Select Edit to change the description, partner information, and IP address of your FortiAuthenticator-VM.
    The Edit Product Information page opens.

  4. Enter the new IP address and select Save.
    Caution

    You can change the IP address five (5) times on a regular FortiAuthenticator-VM license. There is no restriction on a full evaluation license.

  5. Select the License File Download link. You will be prompted to save the license file (.lic) to your management computer.