DOCUMENT LIBRARY

FortiGate / FortiOS

FortiManager

FortiAnalyzer

Admin Guide

Introduction
Licensing and availability
- Subscription licensing
- Free licenses
- SMS licensing
- Email notification on license balance status
Support for EU GDPR
Architecture
Acronyms and abbreviations
Quickstart guide
- Getting started—FGT-FIC users
- Getting started—FAC-FIC users
Main features
Compatibility
- Compatible Fortinet applications
- Supported browsers
Important notes
- Trial account API request limit
- The same token for the same user on multiple applications
- A single FIC user in multiple applications
- Admin accounts and realms
- Supported OTP hard tokens
- Supported FIDO security key
- No SMS MFA with FAC as LDAP server
- FAC users' name issues on FIC GUI
- How to use FortiClient
- Enabling/Disabling FIC end-users on FortiGate
- Account disablement and closure
FortiToken Mobile
- Supported FortiToken Mobile apps
- Activating FTM tokens
- Activating third-party tokens
- Using FTM tokens
Use cases
- One Token shared by different applications
- Changing separate tokens to a single token
- Independent token
- Auto-Alias features—using the same email address
- Splitting user quota among different realms
- FIC account lockout (2FA)
- Managing access to FIC
- Controlling risky conditions
- Synchronizing LDAP remote users in wildcard user group from FortiGate
- Transferring devices on FIC
- ZTNA HTTPS access proxy with FIC MFA
- Adding FIC MFA to remote access IPsec VPN
- Configuring FIC as Microsoft Entra external authentication service provider
- MFA authentication context handling
- Configuring FIC as the IdP proxy for FortiSASE
- FortiIdentity Cloud as OIDC provider
Maintenance
- Adding, syncing, and deleting users
- Adding, syncing, and deleting applications (FortiProducts)
- Service debugging
Applications
- Creating FortiProduct applications
- Transferring application (FC account lockout)
- Replacing an old FortiGate with a new one
- Applications in HA mode
- Applications for third-party usage
FortiCloud
- Logging into an OU account
- Launching FortiIdentity Cloud
FortiIdentity Cloud GUI
Dashboard
- Monitoring FIC status
- Pagination for accounts with multiple sub-admin users
Managing users
- Onboarding users
- Batch-adding users
- Enabling Auto-alias by Email
- Adding user aliases
- Auto-assigning FTKs to selected users
- Getting a new FTM token
- Hiding/showing full FortiAuthenticator username
- Viewing a user's applications
- Using a temporary token
- Editing a user
- Deleting users from FIC
Managing admin groups
- Creating a sub-admin group
- Adding users to the admin group
- Adding realms to the admin group
- Editing sub-admin group configuration
- Deleting a sub-admin group
FortiProducts
- Editing a FortiProduct
- Viewing additional information about an application
- Deleting a FortiProduct
- Assigning a FortiProduct to a realm
- Managing realms
Web Applications
- Adding a web app
- Regenerating API credentials
- Editing a web app
- Deleting a web app
- Configuring secret rotation policy
- Configuring per-SP authentication settings
Management Applications
- Creating a management application
- Regenerating management application secret
- Deleting a management application
SCIM client integration
- Features and benefits
- Supported SCIM client applications
- Use case
- Integrating FIC with SCIM clients
- Demo configurations
- Known issues and special notes
Using SSO applications
- Use Cases
- Configuring per-SP authentication settings
- OIDC Parameters
Adding user source
- Using Google social login as user source
- Support for LDAP/AD user source
Managing End-User Portal
- Configuring End-User Portal
- Configuring IdP user source
- Keeping SSO applications off End-User Portal
Configuring domain mapping
Managing device ownership
- Validating device ownership
- Transferring devices
- Transferring devices on FIC
- Managing device transfer
- Performing factory reset
Managing HA clusters
- Searching for a standalone device
- Adding devices to a cluster
- Moving devices between clusters
- Removing devices from a cluster
Using mobile tokens
Using hardware tokens
Using passkeys
Session monitor
Logs
- Usage data
- Authentication logs
- Management logs
- SMS logs
- Order logs
Using templates
- Creating a custom template
- Editing a template
- Using templates
- Deleting a template
- Alarms
  - Creating a user quota alarm
  - Creating an SMS credit balance alarm
Managing custom branding
- Creating an SSO application branding theme
- Creating an End-User Portal branding theme
- Applying custom branding theme to SSO application
- Applying custom branding theme to End-User Portal
- Deleting a branding scheme configuration
Managing global settings
- Multi-Realm Mode
- Share-Quota Mode
- Account Disable/Delete Notification
- Auto-Create Application
- Username Case & Accent Sensitive
Managing realm settings
- General settings
  - Enabling Auto-alias by Email
- Authentication scheme
- FTM MFA settings
- Email MFA settings
- SMS MFA settings
- Managing password policy
- Managing user verification
Alarm routing
- Configuring receiver groups
- Configuring receivers
Adaptive authentication
- Viewing adaptive authentication policies
- Creating an adaptive authentication policy
  - Creating a Bypass MFA policy
  - Creating an impossible-to-travel policy
- Editing an adaptive auth policy
- Deleting an adaptive auth policy
- Viewing adaptive auth profiles
- Creating an adaptive authentication profile
- Applying adaptive authentication profiles
- Editing an adaptive auth profile
- Deleting an adaptive authentication profile
Managing certificates
FortiOS CLI commands for FortiIdentity Cloud
- Global system configuration
- Accessing FIC management commands
- Configuring admin users
- Configuring local users
- Configuring local LDAP users for FIC service
- Configuring wildcard LDAP users for FIC service
- Configuring local RADIUS users for FIC service
- Diagnosing FortiIdentity Cloud
- Showing user ldap
Licenses
- Licenses
- Purchasing licenses with FortiPoints
Product documentation
FAQs
Release history
Technical support
Change log

Home FortiIdentity Cloud Admin Guide

Change log

Release Date	Product Version
February 2, 2026	Updated, adding Batch-adding users.
January 15, 2026	Initial release.

Change log

Release Date	Product Version
February 2, 2026	Updated, adding Batch-adding users.
January 15, 2026	Initial release.

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