HA issues

FAQ

• What is the least configuration to set up HA?

• What is the configuration prerequisite to successfully establish HA status on nodes?

• Check if the heartbeat links are configured & connected properly:

• Does heartbeat work in layer 2 or layer 3?

• Will HA nodes use physical MAC address or virtual MAC address for communication?

• How to manage HA nodes, especially the secondary nodes via SSH or GUI?

• Does FortiWeb synchronize session information in HA mode?

HA trouble-shooting

• Common Troubleshooting Steps

• Troubleshooting HA issues when FortiWeb nodes are deployed on Hypervisors - Extra configuration on ESXi for HA deployment

• HA Status issue 1 - All nodes are Primary

• HA Status issue 2 - Unexpected switch over

• Traffic drops down in HA environment

• HA Synchronization issues