For how to onboard applications, please refer to Getting Started in our online help.

It's suggested to perform the following actions after an application is onboarded:

Required actions

• Change the DNS record at your DNS service using the CNAME provided by FortiWeb Cloud.
• Configure your origin servers to only accept traffic from FortiWeb Cloud IP addresses. See this article for a list of FortiWeb Cloud IP addresses.
• Configure security rules and observe the attack logs in FortiView or Attack Logs. If legitimate traffic is falsely detected as attacks, add exceptions or modify the security rules to avoid false positives in the future. See Log Settings for how to add exceptions.
• Enable Block Mode in Global > Applications if you have continuously observed the attack logs for several days and there aren't any false positives recorded in the logs.

Optional actions

• Whitelist FortiWeb Cloud IP addresses to make sure access from FortiWeb Cloud to your web application is uninterrupted. See this article for a list of FortiWeb Cloud IP addresses.

In FortiWeb Cloud, an application is a declared domain name and up to 9 other domain names attaching to it, which all belong to the same root domain and all point to the same origin server(s). For example, "example.com" and "test.example.com" can be part of the same application "example.com", while "test.com" is a different application.

A CNAME record is a part of the DNS zone records (that may or may not be present) that is used to essentially redirect from one URL to another. The CNAME record for a DNS zone will have a URL for the record NAME, it will be of record TYPE “CNAME”, and it will have a VALUE of another URL. The VALUE field of a CNAME record is often called the CNAME, or canonical (true) name.

When you complete onboarding an application, FortiWeb Cloud provides you with a CNAME. You need to go to your DNS service and pair this CNAME with your application's domain name.

If your DNS service does not support CNAME, the workaround is to pair your application's domain name with the IP addresses of the FortiWeb Cloud scrubbing center which is deployed in the same region with your origin server. See this article for a list of FortiWeb Cloud IP addresses.

Please note the CDN feature won't be available in this scenario because all the traffic will be forwarded to a fixed scrubbing center.

FortiWeb Cloud supports most of the regions on AWS, Azure, and Google Cloud. See this article for a detailed list of supported regions.

By enabling CDN, the data on your origin servers can be cached in FortiWeb Cloud scrubbing centers distributed around the world. When users request data from your application, they can be directed to the nearest scrubbing center and rendered with the requested data. See this article for a list of FortiWeb Cloud IP addresses.

You can enable CDN when onboarding an application, or set this option in the Application Settings dialog (Global > Applications).