Adding analog trunks (GO08 only)
The analog FXO (Foreign eXchange Office) ports connect your FortiVoice Gateway to your PSTN service providers and through them to the outside world.
To view the analog trunks, go to Gateway > Analog. The following table includes the GUI fields and descriptions.
GUI field |
Description |
---|---|
Delete |
Select to delete a trunk. To do so, you first need to remove the managed extensions using the following CLI commands on the FortiVoice console:
Repeat this step to remove all the managed extensions. |
Enabled |
Select to activate the trunk. |
Name |
The name of the trunk. |
Status |
The trunk statuses, including:
|
Type |
The trunk type: analog. |
To add an analog trunk
- Go to Gateway > Analog.
- Click New.
- Configure the following:
GUI field
Description
Trunk Setting
Enabled
Select to activate the trunk.
Name
Enter a name for the trunk.
Display name
Enter your caller ID that will appear on the called phone, such as Example Company.
Number
Enter the phone number that will appear on the called phone.
Hardware Property
Port
Select the FXO ports you want for this trunk and click -> to move them into the Selected ports field. Each FXO port selected provides a connection for this particular analog trunk profile.
For example: if 4 FXO ports have been selected, this particular profile could allow up to 4 PSTN connections.
Max channel
Displays the number of FXO ports that have been selected, and are available to receive incoming and outgoing calls.
Max outgoing channel
Defines how many of the FXO ports available can be used for outbound calls at one time.
Phone Number
Click New to add the phone number provided by your PSTN service provider. Your PSTN service provider will direct calls from external callers directly to this number. You can add multiple numbers.
- Click Create.
To edit PSTN settings for an analog trunk
Edit the PSTN settings to match the ones from your PSTN service provider.
- Go to Gateway > Analog.
- Select a trunk.
- Click PSTN Setting.
- Configure the following:
GUI field
Description
Name
The name of this configuration. This field is view-only.
Codec
Select the codec for the trunk.
Caller ID Signalling
Select the caller ID signalling standard per your phone company’s request.
First digit Timeout
Match digit Timeout
Enter the timeout in milliseconds.
The following example explains both timeout settings using default values. The user picks up the phone handset and hears a dialtone. If the user does not enter a digit within the specified 16 seconds (first digit timeout), the dialtone restarts. After pressing the first digit, the user has 3 seconds (match digit timeout) to enter the next digit. After the user’s finger is off the button, the timer resets and the user has another 3 seconds to enter the next digit and so on. When the 3-second timer expires, the phone number is identified as complete, and the call is attempted.
The default First digit Timeout is 16000.
The default Match digit Timeout is 3000.
- Click OK.