Adding analog trunks (GO08 only)

The analog FXO (Foreign eXchange Office) ports connect your FortiVoice Gateway to your PSTN service providers and through them to the outside world.

To view the analog trunks, go to Gateway > Analog. The following table includes the GUI fields and descriptions.

GUI field	Description
Delete	Select to delete a trunk. To do so, you first need to remove the managed extensions using the following CLI commands on the FortiVoice console: config extension user delete the_mgd_ext (where the_mgd_ext is the managed extension ID to be removed. For example, ext1) Repeat this step to remove all the managed extensions.
Enabled	Select to activate the trunk.
Name	The name of the trunk.
Status	The trunk statuses, including: In service: The trunk is currently in use. Not activated: The trunk is not enabled. Idle: The trunk is not in use. Unavailable: The trunk is not reachable. Conflict: The trunk conflicts with another one. Alarm detected: There is a problem with the trunk. Admin down: The trunk is disabled.
Type	The trunk type: analog.

To add an analog trunk

1. Go to Gateway > Analog.
2. Click New.
3. Configure the following:

   GUI field		Description
   Trunk Setting
   	Enabled	Select to activate the trunk.
   	Name	Enter a name for the trunk.
   	Display name	Enter your caller ID that will appear on the called phone, such as Example Company.
   	Number	Enter the phone number that will appear on the called phone.
   Hardware Property
   	Port	Select the FXO ports you want for this trunk and click -> to move them into the Selected ports field. Each FXO port selected provides a connection for this particular analog trunk profile. For example: if 4 FXO ports have been selected, this particular profile could allow up to 4 PSTN connections.
   	Max channel	Displays the number of FXO ports that have been selected, and are available to receive incoming and outgoing calls.
   	Max outgoing channel	Defines how many of the FXO ports available can be used for outbound calls at one time.
   Phone Number		Click New to add the phone number provided by your PSTN service provider. Your PSTN service provider will direct calls from external callers directly to this number. You can add multiple numbers.

4. Click Create.

To edit PSTN settings for an analog trunk

Edit the PSTN settings to match the ones from your PSTN service provider.

1. Go to Gateway > Analog.
2. Select a trunk.
3. Click PSTN Setting.
4. Configure the following:

   GUI field	Description
   Name	The name of this configuration. This field is view-only.
   Codec	Select the codec for the trunk.
   Caller ID Signalling	Select the caller ID signalling standard per your phone company’s request.
   First digit Timeout Match digit Timeout	Enter the timeout in milliseconds. The following example explains both timeout settings using default values. The user picks up the phone handset and hears a dialtone. If the user does not enter a digit within the specified 16 seconds (first digit timeout), the dialtone restarts. After pressing the first digit, the user has 3 seconds (match digit timeout) to enter the next digit. After the user’s finger is off the button, the timer resets and the user has another 3 seconds to enter the next digit and so on. When the 3-second timer expires, the phone number is identified as complete, and the call is attempted. The default First digit Timeout is 16000. The default Match digit Timeout is 3000.

5. Click OK.