Setting voicemail options
- Go to Voicemail.
- Click
. - Configure the following fields:
GUI field
Description
Voicemail handling
Enable to allow a caller to press 0 to talk to the operator during an announcement.
Name
- Set to Standard to use the system default name for the voicemail (the extension number), or set to Personal to use your own name for the voicemail.
- If you select Personal, click Call me to record your own message using your phone, or click Upload to import a pre-existing sound file that meets the requirements {WAVE file (.wav) in PCM format and with a maximum size of 5 MB}.
Greeting
Select the voicemail greeting mode and greeting content. Click Audio file to record or import a sound file for various scenarios, depending upon the greeting type selected:
- Standard: The default system defined greeting.
- Simple: The greeting that applies to any time.
- Scheduled: The greeting that comes with a schedule. Click New to add a system Schedule and assign a Greeting.
- Conditional: The greeting that applies when you are either busy or unavailable.
- Click OK.