Configuring FortiVoice to receive faxes

1. Go to Call Feature > Fax > eFax Account and click New.
2. Under Incoming Fax Setting, enter a Name and extension Number.
3. Enter a Display name of the extension, and click Enable.
4. Under External Numbers, click New.
5. Map the direct inward dialing (DID) numbers to the extension of the fax. Select the Incoming trunk used for dialing the DID numbers, and enter the DID Numbers that you want to map to an extension.

All DID numbers assigned here will reach this extension for incoming faxes.

6. Under Select Fax Monitors, assign the extensions that can monitor the faxes received on this fax extension in their FortiVoice user portal. From their FortiVoice user portal, users can choose to view, delete, resend, forward, or download the faxes. These users, who have email addresses linked to their extensions, will receive an email notification when a fax is received.
7. Set Fax to Email to the email addresses you want to receive the faxes sent to this fax extension. These email addresses will receive the faxes in a PDF file.
8. If required, under Relay to Fax Machine, assign the fax machines connected to the FortiVoice unit using T.38 adapters. Faxes will be relayed to the selected machines.
9. Under Archive, enable Fax archive to activate fax archiving and enter the File name format to archive, according to the formats available from the drop-down menu. To configure additional fax archive settings, see Configuring fax archive settings.
10. Click Create.