Configuring general fax settings
- Go to Call Feature > Fax > Setting.
- Enter a System station ID and System fax header that shows on each fax sent from the FortiVoice unit.
- You can adjust the Maximum Transmission Rate and Minimum Transmission Rate.
- The Enable T.30 ECM (error correction mode) is enabled by default. This mode can detect and correct errors in the fax page data to make the fax transmission successful.
- Under T.38 Fax, determine whether the FortiVoice unit will resend a T.38 invite if the remote end is unresponsive, and whether the FortiVoice will fallback to G.711 mode if T.38 communication fails.
- T.38 uses UDP Transport Layer (UDPTL) as its transport protocol. Enter the start and end ports.
- Under Send Queue, set Max retry times to the maximum number of times the FortiVoice unit will attempt to resend a fax if the fax is unable to be sent due to busy lines.
- Set a Retry interval to the duration of time in seconds that the FortiVoice unit will wait between retries.
- Set a Wait time for an answer to the wait time for a "go-ahead" signal from the fax receiving terminal.
- Click Apply.
A T.38 fax requires significantly less bandwidth, and helps mitigate packet loss.