Registering your Fortinet product

Before you begin, take a moment to register your Fortinet product at Fortinet Support.

Many Fortinet customer services, such as firmware updates and technical support, require that you complete the product registration.

For more information, see the Fortinet Knowledge Base article Registration Frequently Asked Questions.

Customer service and technical support

Fortinet Support provides services designed to make sure that you can install your Fortinet products quickly, configure them easily, and operate them reliably in your network.

To learn about the technical support services that Fortinet provides, go to Fortinet Support.

You can dramatically improve the time that it takes to resolve your technical support ticket by providing your configuration file, a network diagram, and other specific information.