Voicemail

The Voicemail menu allows you to manage your voicemails.

This section includes the following topics:

• Displaying your voicemails
• Playing a voicemail
• Deleting a voicemail
• Sending a voicemail to another extension
• Downloading a voicemail

For details about voicemail options, see Preferences.

Displaying your voicemails

Use this procedure to display your voicemails including urgent and old ones.

1. Go to Voicemail.
2. From the drop-down menu, select one of the following filter choices:
   • All: Shows all voicemails for your extension.
   • Inbox: Shows new voicemails. After you listen to a voicemail, the system moves the voicemail to the Old list.
   • Urgent: Shows voicemails marked as urgent by the caller.
   • Old: Shows voicemails that you have already listened to.

Playing a voicemail

1. Go to Voicemail.
2. In the list, locate the voicemail that you want to listen to.
3. Click Play .

Deleting a voicemail

1. Go to Voicemail.
2. In the list, locate the voicemail that you want to delete.
3. At the beginning of the row, select the checkbox for that voicemail.
4. Click Delete.

Sending a voicemail to another extension

1. Go to Voicemail.
2. In the list, locate the voicemail that you want to forward to another extension.
3. At the beginning of the row, select the checkbox for that voicemail.
4. Click Forward.
5. In Forward to, select the extension.
6. Click OK.

Downloading a voicemail

1. Go to Voicemail.
2. In the list, locate the voicemail that you want to download.
3. At the beginning of the row, select the checkbox for that voicemail.
4. Click Download.
5. To confirm the download of the WAV file, click OK.