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How to register your FTC license

Once you have received your new FTC time-based license, you need to register it on our Customer Service & Support site at https://support.fortinet.com/Main.aspx. You must use your FortiCloud Account ID/Email and password to log in.

Note
  • Before starting your license registration, be sure to have your FTC license Registration Code ready. See How to purchase FTC licenses.
  • Be sure to register your FTC license to the same FortiCloud account where your FortiGate and/or FortiAuthenticator are/is registered.

You can start your license registration either from our Customer Service & Support website directly or from the FTC portal. The following instructions show how to register your license from the FTC portal.

To register your license:
  1. Go to Fortinet Customer Service & Support website at https://support.fortinet.com/ and log in.

  2. Click the FTC account of interest to navigate to the Asset Management page, and click Register Product.
  3. Open the FTC license file, and copy and paste the Registration Code into the Registration Code box (see the illustration above), and click Next.
  4. Follow the Wizard to complete your license registration.
  5. Upon completion of your license registration, verify that the FTC credits have been successfully added to the account by doing the following:
    1. Click Account Service.
    2. Click the serial number of the FTC license to view it details, as highlighted below.

    3. Verify that the license has been added to your account, as illustrated below.

    4. On the FTC Dashboard page, ensure that the license has been added to your account, as illustrated below.

How to register your FTC license

Once you have received your new FTC time-based license, you need to register it on our Customer Service & Support site at https://support.fortinet.com/Main.aspx. You must use your FortiCloud Account ID/Email and password to log in.

Note
  • Before starting your license registration, be sure to have your FTC license Registration Code ready. See How to purchase FTC licenses.
  • Be sure to register your FTC license to the same FortiCloud account where your FortiGate and/or FortiAuthenticator are/is registered.

You can start your license registration either from our Customer Service & Support website directly or from the FTC portal. The following instructions show how to register your license from the FTC portal.

To register your license:
  1. Go to Fortinet Customer Service & Support website at https://support.fortinet.com/ and log in.

  2. Click the FTC account of interest to navigate to the Asset Management page, and click Register Product.
  3. Open the FTC license file, and copy and paste the Registration Code into the Registration Code box (see the illustration above), and click Next.
  4. Follow the Wizard to complete your license registration.
  5. Upon completion of your license registration, verify that the FTC credits have been successfully added to the account by doing the following:
    1. Click Account Service.
    2. Click the serial number of the FTC license to view it details, as highlighted below.

    3. Verify that the license has been added to your account, as illustrated below.

    4. On the FTC Dashboard page, ensure that the license has been added to your account, as illustrated below.