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Known Issues and Workarounds

Known Issues and Workarounds

Issue 0931649: For the RichText HTML editor error messages for any unavailable resources are not displayed. For example, if you have a playbook with the "Create Record" step on the "Alert" module and you insert an image URL that is inaccessible to your instance into an HTML-type field such as "Description," RichText HTML editor does not display any errors. Earlier an error such as "Cannot convert blob:.....Resource might not exist or is inaccessible." used to be displayed.
This issue will be addressed in upcoming releases of FortiSOAR.

Issue 0950880: Avoid using the correlations 'Append' option in the 'Create Record' step of Data Ingestion Playbooks, as this is not currently supported. Instead, if you have a special use case for linking relationships while creating records, utilize the 'Overwrite' option to add correlations in the 'Create Record' step.
This issue will be addressed in upcoming releases of FortiSOAR.

Issue 1022223: Custom connector files are not backed up; therefore, if you have a custom connector in the published or draft state, then post-upgrade, the custom connector's files are removed, causing the execution of the custom connector's actions to fail.
To resolve this issue, make sure you export any custom connectors in the published or draft state before upgrading your system. After the upgrade, import the custom connectors into the upgraded system.

Known Issues and Workarounds

Issue 0931649: For the RichText HTML editor error messages for any unavailable resources are not displayed. For example, if you have a playbook with the "Create Record" step on the "Alert" module and you insert an image URL that is inaccessible to your instance into an HTML-type field such as "Description," RichText HTML editor does not display any errors. Earlier an error such as "Cannot convert blob:.....Resource might not exist or is inaccessible." used to be displayed.
This issue will be addressed in upcoming releases of FortiSOAR.

Issue 0950880: Avoid using the correlations 'Append' option in the 'Create Record' step of Data Ingestion Playbooks, as this is not currently supported. Instead, if you have a special use case for linking relationships while creating records, utilize the 'Overwrite' option to add correlations in the 'Create Record' step.
This issue will be addressed in upcoming releases of FortiSOAR.

Issue 1022223: Custom connector files are not backed up; therefore, if you have a custom connector in the published or draft state, then post-upgrade, the custom connector's files are removed, causing the execution of the custom connector's actions to fail.
To resolve this issue, make sure you export any custom connectors in the published or draft state before upgrading your system. After the upgrade, import the custom connectors into the upgraded system.