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Administration Guide

Using the MSSP portal

Using the MSSP portal

After configuring the required settings in the FortiCloud Identity & Access Management (IAM) portal and FortiCloud Organization portal, you can access the managed security service provider (MSSP) portal.

The MSSP portal allows MSSP administrators to provide a managed FortiSASE service to end customers by performing these tasks:

  1. When an IAM user logs in to FortiSASE for the first time, there are some preliminary steps to complete to validate the new IAM user. See Validating new IAM users.
  2. Access the MSSP portal using an IAM user corresponding to the root account. See Accessing the MSSP portal.
  3. Monitor the status of a tenant’s FortiSASE instance. See Monitoring a tenant's instance.
  4. Manage a tenant’s FortiSASE instance, namely, to preconfigure it prior to delivery to the end customer, troubleshoot it, and resolve any configuration issues that the end customer reports. See Managing a tenant's instance.

Using the MSSP portal

After configuring the required settings in the FortiCloud Identity & Access Management (IAM) portal and FortiCloud Organization portal, you can access the managed security service provider (MSSP) portal.

The MSSP portal allows MSSP administrators to provide a managed FortiSASE service to end customers by performing these tasks:

  1. When an IAM user logs in to FortiSASE for the first time, there are some preliminary steps to complete to validate the new IAM user. See Validating new IAM users.
  2. Access the MSSP portal using an IAM user corresponding to the root account. See Accessing the MSSP portal.
  3. Monitor the status of a tenant’s FortiSASE instance. See Monitoring a tenant's instance.
  4. Manage a tenant’s FortiSASE instance, namely, to preconfigure it prior to delivery to the end customer, troubleshoot it, and resolve any configuration issues that the end customer reports. See Managing a tenant's instance.