Troubleshooting system resource issues
High CPU or memory usage might indicate a shortage of resources or system-wide issues.
To troubleshoot system issues:
| Issue | Recommendation |
Description |
|---|---|---|
| Increased submissions | Go to Security Fabric > Device. |
Check to see if there are any recently-added devices or increases in submissions from devices. |
| System configuration | Go to Dashboard > Status > System Information widget. |
Check for recently changes to the System Configuration. |
| System usage | Go to Dashboard > Status > System Resources widget. |
Check the CPU, Memory, and Disk Usage reports. |
| Large pending queue | Go to Scan Job > Job Queue. |
Check for large pending jobs. For information, see Troubleshooting the Job Queue. |
| System-wide issues | Run the tac-report CLI command to execute a series of CLI commands for a comprehensive report. |
Check the output for possible issues, especially the status and diagnose-sys-top.
|
If you cannot resolve the issue and you need to contact technical support at https://support.fortinet.com, provide the above information to help with troubleshooting.