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Administration Guide

7.2.0

Poll for contact status

Poll for contact status

See also Inventory tree contact status.

When Contact Status Polling is enabled, FortiNAC attempts to ping the device at regular intervals. FortiNAC marks the device unreachable if a response is not received within approximately 4 seconds. See table below for retry intervals.

Settings

Field

Description

Contact Status Polling

The number of minutes FortiNAC waits in between polls.

PING Retry Intervals

(Interval settings are not configurable)

PING Request

Wait Interval

1

500ms

2

750ms

3

1125ms

4

1687.5ms

To Poll a device immediately:

  1. Click Network > Inventory.

  2. Expand the container where the device is located.

  3. Select the device and select the Polling tab.

  4. If not enabled, select the Contact Status Polling checkbox and click Save.

  5. Click the Poll Now button.

The Last Attempted Poll timestamp will update. If the device responded to the ping requests, the Last Successful Poll timestamp will update to the same value.

Poll for contact status

Poll for contact status

See also Inventory tree contact status.

When Contact Status Polling is enabled, FortiNAC attempts to ping the device at regular intervals. FortiNAC marks the device unreachable if a response is not received within approximately 4 seconds. See table below for retry intervals.

Settings

Field

Description

Contact Status Polling

The number of minutes FortiNAC waits in between polls.

PING Retry Intervals

(Interval settings are not configurable)

PING Request

Wait Interval

1

500ms

2

750ms

3

1125ms

4

1687.5ms

To Poll a device immediately:

  1. Click Network > Inventory.

  2. Expand the container where the device is located.

  3. Select the device and select the Polling tab.

  4. If not enabled, select the Contact Status Polling checkbox and click Save.

  5. Click the Poll Now button.

The Last Attempted Poll timestamp will update. If the device responded to the ping requests, the Last Successful Poll timestamp will update to the same value.