Request processing

After a fetching client has made a fetch request, the request will be listed on the fetch server in the Received Request section of the Sessions tab on the Fetcher Management pane. It will also be available from the notification center in the GUI banner.

Fetch requests can be approved or rejected.

To process the fetch request:

1. Go to the notification center in the GUI banner and click the log fetcher request, or go to the Sessions tab on the System Settings > Fetcher Management pane.

   

2. Find the request in the Received Request section. You may have to expand the section, or select Expand All in the content pane toolbar. The status of the request will be Waiting for approval.
3. Click Review to review the request. The Review Request dialog box will open.

   

4. Click Approve to approve the request, or click Reject to reject the request.

   If you approve the request, the server will start to retrieve the requested logs in the background and send them to the client. If you reject the request, the request will be canceled and the request status will be listed as Rejected on both the client and the server.