A display name is a name that identifies you to recipients. It is often your first name, last name, and title. It often appears in double quotes ( “ ), and appears near to but is separate from your email address.

For example, if you receive an email whose From: line is:

"User One" <user1@example.com>

User One is the display name.

You can modify your display name here.

From the drop-down list, select the webmail language. Available languages may vary by which ones your network administrator has installed.

Select your time zone. When FortiMail webmail displays the Received Date of a message in your Inbox, for example, the time will be relative to your current time zone.

If you have multiple email accounts, you also have multiple personal quarantines (also known as the Bulk mailbox folder) – one for each email account. As a result, you may also receive multiple quarantine reports, one for each account.

To simplify management of your multiple personal quarantines, you can configure one email account as your primary email account. This primary account will have access to the personal quarantines of all secondary accounts in addition to its own.

After configuring a primary account, you will still be able to log in to each secondary account and access its Bulk folder directly, but you will also have the option of managing all of your Bulk folders through your primary email account.

To configure your primary account with access to your secondary accounts

1. On FortiMail webmail, log in to your primary email account.
2. Click the General tab.
3. Next to Secondary accounts, click Edit.

A pop-up dialog appears that enables you to enter the email addresses and passwords of secondary accounts.

All secondary email accounts must be on the same FortiMail network appliance. If you are unsure, ask your network administrator.

4. Click the + sign.
5. Click Close.

To access a secondary account’s Bulk folder

1. On FortiMail webmail, log in to the primary account.
2. From your user name drop-down list on the upper right corner, select Switch User and then select the secondary account.
3. In the list of mailbox folders, click Bulk.

Click Edit to change your password.

The new password will take effect when you next log in. To test your new password, click Log Out, then log in again using your new password.

To keep your email secure, it is important to choose a strong password, keep it secret, and change it regularly. This reduces the possibility that others could guess your password and access your FortiMail webmail account.

In addition to your password, the idle timeout can also affect your email account’s security. If you do not click any buttons or links in FortiMail webmail, by default, after one hour, it assumes that you are away from your desk and automatically logs you out. This helps to prevent others from being able to use your email account while you are away from your computer. For security reasons, Fortinet recommends that you do not increase or disable the idle timeout.

If your password is not complex enough, it may be easy for others to guess your password and access your email. For better security, choose a password that is at least 8 characters long and contains a mixture of upper and lower case letters, numbers, and symbols. If you write down your password, be sure to store it in a safe place where others cannot find it or read it.

Be sure to remember your new password. If you forget your password, you must ask your network administrator to reset it.

Click View to access the URLs for calendar sharing.

You can copy and share the calendar URLs displayed in the boxes.

Choose your preferred user interface theme.

If the SMTP mail server allows multiple user identities, you can configure up to three secondary identities that you can use to send your email. The default identity (as you set) will be used to send email and auto-reply messages. If the SMTP server does not allow multiple identities, as the webmail user, you can only use the primary identity to send email.

When someone responds to an email that you have sent to them, by default, the reply will be sent to the same email address from which you sent it. If you want replies to be sent to a different email address, configure the Reply-to: address.

For exceptions where you do not want to use a separate reply address, you do not need to temporarily empty the reply address before you compose the email; instead, just delete the Reply To address from the email before you send it.

The new idle timeout will take effect when you next log in.

If you increase this value, be sure that you log out of or lock your computer whenever you are away from it. If you do not, others may be able to physically use your own computer to access your email account.

If you choose a low idle timeout, but occasionally compose longer email, you can periodically save a draft to prevent changes from being lost in case you are automatically logged out due to being idle.

Select the time interval to check the mail server for new messages.

Select how many messages can be displayed on one page.

Click Edit to add or edit message filters.

If you usually add the same text to the end of every email that you write, instead of typing it manually, you can create a signature. Signatures, as the name implies, are often a closing farewell and your name, but could also be: contact information, a quote, or other text.

Specify email forwarding options: either "Inline" or "As Attachment".

Specify how to handle mailto links: If this option is turned on, when you click a mailto link in the mail body, the FortiMail webmail dialog will be launched for you to compose the new message; if this option is turned off, the default email client of the operating system will be launched for email composing.

People sending you email will usually expect a prompt reply. If you know that you will be away for an extended period of time, such as if you will be traveling and unable to check your email, or if you will be on holiday, you can turn on an automatic reply to notify senders that you are unavailable.

When automatic replies are enabled, if you receive an email, FortiMail webmail will automatically reply to the sender with your out-of-office message.

To configure auto reply settings

1. In Start date, enter the date you will leave, and in End date, enter the date when you expect to return.
2. Configure the Auto reply subject and Auto reply interval.

Auto reply interval is between 0 and 30 days. 0 means to always reply.

3. Configure the auto reply recipients by selecting an option in Auto reply:
   • All messages: The auto reply message is sent to all senders.
   • Only messages directly sent to me:If I get the message because I am in an email alias, do not send the auto reply message.
   • Senders of the same domain: The auto reply message is only sent to senders of the your domain.
   • Senders in personal white list: The auto reply message is sent to senders included in your white list.

Click Edit to enter the message.

If you want to receive email from this account at a different email address, you can configure email forwarding. Each time this email address receives an email, FortiMail webmail will automatically forward a copy to your forwarding email address(es). Of course, you can also manually forward email to different email addresses.

For both automatic and manual email forwarding, you can choose to forward the email message as an attachment or an inline message.

You can enter up to five (5) email addresses.

Click Edit to manually manage the block or safe list. In the popup dialog box, you can add or delete email addresses in the block or safe list. You can also backup or restore the block/safe list.

Note: In addition to your personal safe list and personal block list, your network administrator may have configured FortiMail webmail with system-wide or per-domain safe lists and block lists, which have priority over your personal settings. If your block list or safe list is not working as you expect, ask your network administrator.

If the people to whom you send email can be trusted to never send spam to you, you can safelist their email addresses. This guarantees that replies or other email they send to you is never accidentally marked as spam, and therefore will not be rejected, discarded, or quarantined (that is, sent to your Bulk mailbox folder).

To safelist the recipients of email that you send, turn this option on.

Tip: Alternatively, you can manually add individual email addresses to your personal white list or personal block list.