Permissions

Depending on the account that you use to log in to the FortiMail unit, you may not have complete access to all CLI commands or areas of the web UI.

Access profiles and domain assignments together control which commands and areas an administrator account can access. Permissions result from an interaction of the two.

The domain to which an administrator is assigned can be either:

• System: Can access areas regardless of whether an item pertains to the FortiMail unit itself or to a protected domain. The administrator’s permissions are restricted only by his or her access profile.
• A protected domain: Can only access areas that are specifically assigned to that protected domain. The administrator cannot access system-wide settings, files or statistics, nor most settings that can affect other protected domains, regardless of whether access to those items would otherwise be allowed by his or her access profile. The administrator cannot access the CLI, nor the basic mode of the web UI (For more information on the display modes of the GUI, see the FortiMail Administration Guide).

IP-based policies, the global black list, and the global white list, the blacklist action, and the global Bayesian database are exceptions to this rule. Domain administrators can configure them, regardless of the fact that they could affect other domains. If you do not want to allow this, do not provide Read-Write permission to those categories in domain administrators’ access profiles.

Areas of the GUI (advanced mode) that cannot be accessed by domain administrators:

• System > Maintenance
• Monitor except for the Personal quarantine tab
• System except for the Administrator tab
• System > Mail Settings except for the domain, its subdomains, and associated domains
• Domain & User > User > PKI User
• Policy > Access Control > Receiving
• Policy > Access Control > Delivery
• Profile > Authentication
• Profile > AntiSpam
• Email Archiving
• Log and Report

Access profiles assign either read, write, or no access to each area of the FortiMail software. To view configurations, you must have read access. To make changes, you must have write access. For more information on configuring an access profile that administrator accounts can use, see sensitive data.

There are three possible permission types for an administrator account:

• Administrator (also known as all)
• Read & Write
• Read Only

Administrator account permissions by domain assignment:

Permission	Domain: system	Domain: example.com
Administrator	Can create, view and change all other administrator accounts except the admin administrator account Can view and change all parts of the FortiMail unit’s configuration, including uploading configuration backup files and restoring firmware default settings. Can release and delete quarantined email messages for all protected domains. Can back up and restore databases. Can manually update firmware and antivirus definitions. Can restart and shut down the FortiMail unit.	Can create, view and change other administrator accounts with Read & Write and Read Only permissions in its own protected domain. Can only view and change settings, including profiles and policies, in its own protected domain. Can only view profiles and policies created by an administrator whose Domain is system. Can be only one per protected domain.
Read & Write	Can only view and change its own administrator account. Can view and change parts of the FortiMail unit’s configuration at the system and protected domain levels. Can release and delete quarantined email messages for all protected domains. Can back up and restore databases.	Can only view and change its own administrator account. Can only view and change parts of the FortiMail unit’s configuration in its own protected domain. Can only view profiles and policies created by an administrator whose Domain is system. Can release and delete quarantined email messages in its own protected domain.
Read Only	Can only view and change its own administrator account. Can view the FortiMail unit configuration at the system and protected domain levels Can release and delete quarantined email messages for all protected domains. Can back up databases.	Can only view and change its own administrator account. Can only view settings in its own protected domain. Can only view profiles and policies created by an administrator whose Domain is system.

Areas of control in access profiles:

Access control area name		Grants access to... For each config command, there is an equivalent get/show command, unless otherwise noted. config access requires write permission. get/show access requires read permission.
In the web UI	In the CLI
Policy	policy	Monitor > Mail Queue ... Monitor > Greylist ... Monitor > Sender Reputation > Display Mail Settings > Domains > Domains Mail Settings > Proxies > Proxies User > User ... Policy ... Profile ... AntiSpam > Greylist ... AntiSpam > Bounce Verification > Settings AntiSpam > Endpoint Reputation ... AntiSpam > Bayesian ...
		config antispam greylist exempt config antispam bounce-verification key config antispam settings config antispam trusted ... config domain config mailsetting proxy-smtp config policy ... config profile ... config user ... diagnose ... execute ... config mailsetting relayserver
Black/White List	black-white-list	Monitor > Endpoint Reputation > Auto Blacklist Maintenance > AntiSpam > Black/White List Maintenance AntiSpam > Black/White List ...
		N/A diagnose ... execute ... get system status get system raid-performance get system performance
Quarantine	quarantine	Monitor > Quarantine ... AntiSpam > Quarantine > Quarantine Report AntiSpam > Quarantine > System Quarantine Setting AntiSpam > Quarantine > Control Account
		diagnose ... execute ... config antispam quarantine-report config mailsetting systemquarantine
Others	others	Monitor > System Status ... Monitor > Archive > Email Archives Monitor > Log ... Monitor > Report ... Maintenance ... except the Black/White List Maintenance tab System ... Mail Settings > Settings ... Mail Settings > Address Book > Address Book User > User Alias > User Alias User > Address Map > Address Map Email Archiving ... Log and Report ...
		config archive ... config log ... config mailsetting relayserver config mailsetting storage config report config system ... config user alias config user map diagnose ... execute ... get system status

Unlike other administrator accounts whose Access profile is super_admin_prof and Domain is System, the admin administrator account exists by default and cannot be deleted. The admin administrator account is similar to a root administrator account. This administrator account always has full permission to view and change all FortiMail configuration options, including viewing and changing all other administrator accounts. It is the only administrator account that can reset another administrator’s password without being required to enter the existing password. As such, it is the only account that can reset another administrator’s password if that administrator forgets his or her password. Its name, permissions, and assignment to the System domain cannot be changed.

Set a strong password for the admin administrator account, and change the password regularly. By default, this administrator account has no password. Failure to maintain the password of the admin administrator account could compromise the security of your FortiMail unit.

For complete access to all commands, you must log in with the administrator account named admin. For access to the CLI, you must log in with a System-level administrator account.