Email/Phone Based Account Creation

You can enforce uniqueness of email/phones in the guest user accounts in Portal > Settings > Self-Service Settings > Account Creation Restriction Mode. An additional option, None, is also added to NOT enforce this uniqueness in the guest accounts.

The following features are applicable, if the user enforces a unique phone or email address.

• The guest user cannot create a new account with an email address/phone, if an active account with the same email/phone already exists.

• The email address/phone is a mandatory field in the guest portal, even if it is not set as the username in the username policy.

• If a guest account exists with the same email address/phone and is inactive, then you can create another account with the same.

• Since the username is unique, and 2 different accounts cannot exist with the same username, the account's username is pre-fixed with a numeric value

If the user does NOT enforce a unique email address/phone, then guest user can create multiple accounts with the same credentials. The accounts will have different usernames, pre-fix the username with a numeric value.