Cloud provisioning for HA pairs
Activate FortiGate Cloud for an Existing HA Pair/Group
For FortiGate devices configured in a High Availability (HA) pair or group, activate FortiGate Cloud only on the primary unit.
Activate FortiGate Cloud on the primary FortiGate as described in To provision a FortiGate or FortiWiFi to FortiGate Cloud in the FortiOS GUI. After activation on the primary unit, FortiGate Cloud is automatically activated on all secondary units.
Activating FortiGate Cloud directly on a secondary unit is not supported and will fail.
Before activating FortiGate Cloud on the primary unit, ensure that all HA members are already provisioned to your FortiGate Cloud account.
Add a new member to an HA Group (including RMA)
When adding or replacing an HA member, provision the new FortiGate to FortiGate Cloud before it joins the HA group.
To add a member to an HA Group:
- Add and provision the new FortiGate to your FortiGate Cloud account.
- Confirm the device appears in FortiGate Cloud.
- Join the new FortiGate to the HA group.
After joining the HA group, the device automatically synchronizes its FortiGate Cloud status with the primary unit.