Fortinet white logo
Fortinet white logo

Administration Guide

Cloud provisioning for HA pairs

Cloud provisioning for HA pairs

Activate FortiGate Cloud for an Existing HA Pair/Group

For FortiGate devices configured in a High Availability (HA) pair or group, activate FortiGate Cloud only on the primary unit.

Activate FortiGate Cloud on the primary FortiGate as described in To provision a FortiGate or FortiWiFi to FortiGate Cloud in the FortiOS GUI. After activation on the primary unit, FortiGate Cloud is automatically activated on all secondary units.

Activating FortiGate Cloud directly on a secondary unit is not supported and will fail.

Note

Before activating FortiGate Cloud on the primary unit, ensure that all HA members are already provisioned to your FortiGate Cloud account.

Add a new member to an HA Group (including RMA)

When adding or replacing an HA member, provision the new FortiGate to FortiGate Cloud before it joins the HA group.

To add a member to an HA Group:
  1. Add and provision the new FortiGate to your FortiGate Cloud account.
  2. Confirm the device appears in FortiGate Cloud.
  3. Join the new FortiGate to the HA group.

After joining the HA group, the device automatically synchronizes its FortiGate Cloud status with the primary unit.

Cloud provisioning for HA pairs

Cloud provisioning for HA pairs

Activate FortiGate Cloud for an Existing HA Pair/Group

For FortiGate devices configured in a High Availability (HA) pair or group, activate FortiGate Cloud only on the primary unit.

Activate FortiGate Cloud on the primary FortiGate as described in To provision a FortiGate or FortiWiFi to FortiGate Cloud in the FortiOS GUI. After activation on the primary unit, FortiGate Cloud is automatically activated on all secondary units.

Activating FortiGate Cloud directly on a secondary unit is not supported and will fail.

Note

Before activating FortiGate Cloud on the primary unit, ensure that all HA members are already provisioned to your FortiGate Cloud account.

Add a new member to an HA Group (including RMA)

When adding or replacing an HA member, provision the new FortiGate to FortiGate Cloud before it joins the HA group.

To add a member to an HA Group:
  1. Add and provision the new FortiGate to your FortiGate Cloud account.
  2. Confirm the device appears in FortiGate Cloud.
  3. Join the new FortiGate to the HA group.

After joining the HA group, the device automatically synchronizes its FortiGate Cloud status with the primary unit.