Fortinet white logo
Fortinet white logo

Online Help

No Pop-Up errors

No Pop-Up errors

Background

When AWS authentication option is selected with Add single account with auto guide or Mass add account via CloudFormation. There is no pop-up page after clicking on "Submit".

Solution
  1. If the pop-up does not appear or it is blocked, copy the URL or click Copy button that is on the AWS Authentication page and open it in a new browser.
  2. Add single account with auto guide option:

    Mass add account via CloudFormation option:

  3. After opening the link in a new browser, CloudFormation will guide you with the rest of the authentication.

No Pop-Up errors

No Pop-Up errors

Background

When AWS authentication option is selected with Add single account with auto guide or Mass add account via CloudFormation. There is no pop-up page after clicking on "Submit".

Solution
  1. If the pop-up does not appear or it is blocked, copy the URL or click Copy button that is on the AWS Authentication page and open it in a new browser.
  2. Add single account with auto guide option:

    Mass add account via CloudFormation option:

  3. After opening the link in a new browser, CloudFormation will guide you with the rest of the authentication.