Installation

Download the FortiConverter installer from the Fortinet Technical Support website: https://support.fortinet.com

To install the FortiConverter application

1. Double-click the FortiConverter installer (.py.exe).
2. Click Next.
3. Read the license agreement, select I accept the terms of the License Agreement, then click Next.
4. Select settings if needed, and then click Next.

Setting	Description
Enable HTTPS	Use HTTPS instead of HTTP to communicate between the browser and the FortiConverter application.
Clear all history conversions	Delete all previous conversions and logs before installation starts.
Browse	This button has been disabled, which only allows FortiConverter to be installed at the path C:\Program Files\Fortinet\FortiConverter. This prevents non-administrator users modifying files in FortiConverter, which may cause some security issues.

5. Click Finish to complete and exit the FortiConverter installer.

To completely remove FortiConverter application and data

Uninstalling FortiConverter application from Windows only removes the application itself, it does not remove the conversion data or database. If you re-install the application later, the data can still be accessed.

To remove all conversion data

1. Stop the FortiConverter application.
2. Restart your local PostgreSQL database service.
   1. Open your Services desktop application.
   2. Right-click the service name postgres-django, and select Restart.

   

3. Install the latest version of pgAdmin 4, which can be downloaded at https://www.pgadmin.org/.
4. Using pgAdmin 4, create a server record.
   • Go to Object > Create > Server.
5. Set both the username and password to "postgres".



6. Open the newly created service record, right-click the database "djangodb", and select Delete/Drop.
7. Click OK.
8. If you receive the error message: "there is 1 other session xxx", terminate all other existing external connections, except for the connection from pgAdmin 4.
   1. Make sure FortiConverter has been stopped.
   2. Click the "djangodb" database.
   3. Go to Tools > Query Tool, then enter the following PSQL script.

   SELECT

   pg_terminate_backend(pid)

   FROM

   pg_stat_activity

   WHERE--

   don't kill my own connection!

   pid <> pg_backend_pid()

   -- don't kill the connections to other databases

   AND datname = 'djangodb';

   4. Click Execute.
9. Restart the pgAdmin 4 tool, and drop "djangodb" again, if available.
10. Re-create a database with the name "djangodb" by going to Object > Create > Database .
11. Click Save.



12. Delete all existing conversion folders to avoid a name conflict.Conversions are, by default, stored at C:\Users\<UserName>\AppData\Roaming\Fortinet\FortiConverter\conversions.
13. Uninstall the program.
14. Delete all remaining files and folders in the FortiConverter folder, located at C:\Program Files\Fortinet\FortiConverter.