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24.4.0

Dashboard

Dashboard

The Dashboard is a visual overview of your products and services. Use the Dashboard to view how many products you have registered, pending registrations, expiring subscriptions, and the current status of your hardware and software lifecycle. Click a tile in the Dashboard to access the products in the Product List.

Note

The first time you log in to the AM portal, you will see a welcome page encouraging you to register your products.

You can search in FortiCloud for assets linked to your account or for information from the Community Search feature. The search icon is accessible from any page within the Asset Management portal.

To search for assets within FortiCloud:
  1. Click the search icon. The search field is displayed.

  2. Select Asset Search.

  3. Enter asset information into the search field.

  4. Press Enter. Results related to your search are displayed.

To use the Community Search function:
  1. Click the search icon. The search field is displayed.

  2. Select Support Community Search.

  3. Click the search field. Suggested Popular Topics are displayed.

  4. Define the search parameters:

    1. Select a Popular Topic. A new page is opened displaying information on the topic.

    2. Enter information in the search field and press Enter. A new page is opened displaying information on the topic.

Dashboard tiles

Tile Description
Products Overview

The Products Overview tile shows the total number of products registered to your account. Click a target in the tile to view the devices in the Product List. The Other Products target is displayed when there are more products than space available in the tile.

Pending Registration

The Pending Registration tile shows the unregistered hardware, contracts, or licenses. Click a bullet in the list to view the asset in the associated Pending Registration page.

Support Subscriptions

The Support Subscriptions tile shows the current status of your support contracts. Click a bullet in the list to view the expiring products in the About to Expire view of the portal.

Hardware Lifecycle

The Hardware Lifecycle tile shows the current lifecycle status of registered products. Click a bullet in the list to view the devices in the Hardware Lifecycle view of the Product List.

Software Lifecycle

The Software Lifecycle tile shows the current lifecycle status of the major product software versions for your devices. Click a bullet in the list to view the software support end dates in the Software Lifecycle view of the Product List.

More Views

The More Views tile shows the number of devices by HW Warranty, Contracts, Licenses, and Locations. Click a tile to view the products in the Products List.

Navigation menu

View Description
Products

Use the Products view to register, manage, and organize your products.

  • Product List displays the products registered to your account. See Product list.

    Click a product in the list to download a license file, renew a contract, or create a support ticket. See Product details.

  • More Views organizes the product list by product details, such as the license, warranty, and lifecycle information. See More views.
Pending Registration

Pending Registration displays products that are not registered to your account by Hardware, Contract, and License information. See Pending registration.

Note

This view is available upon request.

Marketplace

Marketplace provides access to Fortinet Inc. products and services that will allow you to increase your organization's security, productivity, and profitability. Use FortiPoints to purchase products and packages, such as FortiCare, UTP, and the FortiGate Enterprise Bundle. See Marketplace.

Account Services Account Services displays the services and subscriptions for your account. See Account Services.
FortiMeter FortiMeter displays the volume and consumption of traffic that you use for FortiOS-VMs. See FortiMeter.
ELA profile

The ELA Profile view displays information about your Enterprise Level Agreement. See ELA profile.

Note

This view is available upon request.

Dashboard

Dashboard

The Dashboard is a visual overview of your products and services. Use the Dashboard to view how many products you have registered, pending registrations, expiring subscriptions, and the current status of your hardware and software lifecycle. Click a tile in the Dashboard to access the products in the Product List.

Note

The first time you log in to the AM portal, you will see a welcome page encouraging you to register your products.

You can search in FortiCloud for assets linked to your account or for information from the Community Search feature. The search icon is accessible from any page within the Asset Management portal.

To search for assets within FortiCloud:
  1. Click the search icon. The search field is displayed.

  2. Select Asset Search.

  3. Enter asset information into the search field.

  4. Press Enter. Results related to your search are displayed.

To use the Community Search function:
  1. Click the search icon. The search field is displayed.

  2. Select Support Community Search.

  3. Click the search field. Suggested Popular Topics are displayed.

  4. Define the search parameters:

    1. Select a Popular Topic. A new page is opened displaying information on the topic.

    2. Enter information in the search field and press Enter. A new page is opened displaying information on the topic.

Dashboard tiles

Tile Description
Products Overview

The Products Overview tile shows the total number of products registered to your account. Click a target in the tile to view the devices in the Product List. The Other Products target is displayed when there are more products than space available in the tile.

Pending Registration

The Pending Registration tile shows the unregistered hardware, contracts, or licenses. Click a bullet in the list to view the asset in the associated Pending Registration page.

Support Subscriptions

The Support Subscriptions tile shows the current status of your support contracts. Click a bullet in the list to view the expiring products in the About to Expire view of the portal.

Hardware Lifecycle

The Hardware Lifecycle tile shows the current lifecycle status of registered products. Click a bullet in the list to view the devices in the Hardware Lifecycle view of the Product List.

Software Lifecycle

The Software Lifecycle tile shows the current lifecycle status of the major product software versions for your devices. Click a bullet in the list to view the software support end dates in the Software Lifecycle view of the Product List.

More Views

The More Views tile shows the number of devices by HW Warranty, Contracts, Licenses, and Locations. Click a tile to view the products in the Products List.

Navigation menu

View Description
Products

Use the Products view to register, manage, and organize your products.

  • Product List displays the products registered to your account. See Product list.

    Click a product in the list to download a license file, renew a contract, or create a support ticket. See Product details.

  • More Views organizes the product list by product details, such as the license, warranty, and lifecycle information. See More views.
Pending Registration

Pending Registration displays products that are not registered to your account by Hardware, Contract, and License information. See Pending registration.

Note

This view is available upon request.

Marketplace

Marketplace provides access to Fortinet Inc. products and services that will allow you to increase your organization's security, productivity, and profitability. Use FortiPoints to purchase products and packages, such as FortiCare, UTP, and the FortiGate Enterprise Bundle. See Marketplace.

Account Services Account Services displays the services and subscriptions for your account. See Account Services.
FortiMeter FortiMeter displays the volume and consumption of traffic that you use for FortiOS-VMs. See FortiMeter.
ELA profile

The ELA Profile view displays information about your Enterprise Level Agreement. See ELA profile.

Note

This view is available upon request.