Fortinet Document Library

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Table of Contents

Known issues

The following issues have been identified in FortiClient (macOS) 6.4.6. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Upgrade

Bug ID

Description

705952 Upgrading VPN-only client using online installer fails.

Endpoint control

Bug ID

Description

664634 FortiClient cannot register with FortiClient Cloud if the connection key has a hyphen.
675953 FortiClient cannot store the Telemetry connection key.
706496 Deep inspection does not work and the certificate is not downloaded on the endpoint.
713082 After disconnecting and reregistering to EMS, FortiClient displays wrong on-fabric status and receives the wrong profile. This is observed after deployment as well.
717493 FortiClient loses EMS connection and asks for Telemetry key if EMS FQDN resolution changes.
717650 FortiClient (macOS) cannot automatically connect to EMS.
718957 Application Firewall does not work after rebooting macOS machine.
719193 IP address Zero Trust tagging rule does not work when endpoint IP address changes.
719766 FortiClient does not reconnect to original EMS if migrated to an unreachable EMS.

723304

User information does not update when switching users.

725828

FortiClient (macOS) features on tabs do not match endpoint's assigned profile's features.

GUI

Bug ID

Description

705518 FortiTray does not differentiate between corporate and personal VPNs.
714853 Unlock button not visible after deregistering from EMS.
718657 FortiClient (macOS) does not show error prompt when registration to unreachable FortiClient Cloud fails.

Malware Protection

Bug ID

Description

725379 FortiClient does not quarantine files in macOS Mail application folder.

Remote Access

Bug ID

Description

664285

VPN connection terminates unexpectedly with error code -121.

678564

FortiClient (macOS) does not honor remoteauthtimeout or login-timeout from FortiGate with SAML authentication.

684913

SAML authentication on SSL VPN with realms does not work

690432

GUI fails to import XML VPN configuration.

697099

Traffic bypasses the web filter when it goes through the IPsec VPN tunnel.

719915 IPsec VPN with certificates in system keychain access only may not establish connection.

723935

FortiClient does not support always-on connections when using SAML SSO.

725444

EMS displays incorrect SSL VPN IP address for macOS endpoint. EMS shows the endpoint's local IP address instead after SSL VPN connection.

725855

FortiClient fails to autoconnect to FortiSASE SIA VPN.

726590

FortiClient does not connect using DTLS as configured.

Web Filter

Bug ID

Description

726893 Firefox plugin does not work.

Multitenancy

Bug ID

Description

647428 FortiClient (macOS) does not send software inventory to custom site.

Performance

Bug ID

Description

606541 ftgdagent crash on macOS 10.15.6 Catalina.
697062 epctrl process crashes.
703785 com.fortinet.forticlient.macos.webfilter crashes.
704524 FortiClient causes system to run out of resources due to excessive fcconfig errors.

Other

Bug ID

Description

726037

Saving endpoint configuration item "fgt_ttl" to keychain causes a system error.

Known issues

The following issues have been identified in FortiClient (macOS) 6.4.6. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Upgrade

Bug ID

Description

705952 Upgrading VPN-only client using online installer fails.

Endpoint control

Bug ID

Description

664634 FortiClient cannot register with FortiClient Cloud if the connection key has a hyphen.
675953 FortiClient cannot store the Telemetry connection key.
706496 Deep inspection does not work and the certificate is not downloaded on the endpoint.
713082 After disconnecting and reregistering to EMS, FortiClient displays wrong on-fabric status and receives the wrong profile. This is observed after deployment as well.
717493 FortiClient loses EMS connection and asks for Telemetry key if EMS FQDN resolution changes.
717650 FortiClient (macOS) cannot automatically connect to EMS.
718957 Application Firewall does not work after rebooting macOS machine.
719193 IP address Zero Trust tagging rule does not work when endpoint IP address changes.
719766 FortiClient does not reconnect to original EMS if migrated to an unreachable EMS.

723304

User information does not update when switching users.

725828

FortiClient (macOS) features on tabs do not match endpoint's assigned profile's features.

GUI

Bug ID

Description

705518 FortiTray does not differentiate between corporate and personal VPNs.
714853 Unlock button not visible after deregistering from EMS.
718657 FortiClient (macOS) does not show error prompt when registration to unreachable FortiClient Cloud fails.

Malware Protection

Bug ID

Description

725379 FortiClient does not quarantine files in macOS Mail application folder.

Remote Access

Bug ID

Description

664285

VPN connection terminates unexpectedly with error code -121.

678564

FortiClient (macOS) does not honor remoteauthtimeout or login-timeout from FortiGate with SAML authentication.

684913

SAML authentication on SSL VPN with realms does not work

690432

GUI fails to import XML VPN configuration.

697099

Traffic bypasses the web filter when it goes through the IPsec VPN tunnel.

719915 IPsec VPN with certificates in system keychain access only may not establish connection.

723935

FortiClient does not support always-on connections when using SAML SSO.

725444

EMS displays incorrect SSL VPN IP address for macOS endpoint. EMS shows the endpoint's local IP address instead after SSL VPN connection.

725855

FortiClient fails to autoconnect to FortiSASE SIA VPN.

726590

FortiClient does not connect using DTLS as configured.

Web Filter

Bug ID

Description

726893 Firefox plugin does not work.

Multitenancy

Bug ID

Description

647428 FortiClient (macOS) does not send software inventory to custom site.

Performance

Bug ID

Description

606541 ftgdagent crash on macOS 10.15.6 Catalina.
697062 epctrl process crashes.
703785 com.fortinet.forticlient.macos.webfilter crashes.
704524 FortiClient causes system to run out of resources due to excessive fcconfig errors.

Other

Bug ID

Description

726037

Saving endpoint configuration item "fgt_ttl" to keychain causes a system error.