Known issues

The following issues have been identified in FortiClient (macOS) 6.4.7. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Upgrade

Bug ID	Description
705952	Upgrading VPN-only client using online installer fails.

Endpoint control

Bug ID	Description
664634	FortiClient cannot register with FortiClient Cloud if the connection key has a hyphen.
706496	Deep inspection does not work and the certificate is not downloaded on the endpoint.
717493	FortiClient loses EMS connection and asks for Telemetry key if EMS FQDN resolution changes.

GUI

Bug ID	Description
705518	FortiTray does not differentiate between corporate and personal VPNs.
714853	Unlock button not visible after deregistering from EMS.

Malware Protection

Bug ID	Description
725379	FortiClient does not quarantine files in macOS Mail application folder.

Remote Access

Bug ID	Description
678564	FortiClient (macOS) does not honor remoteauthtimeout or login-timeout from FortiGate with SAML authentication.
690432	GUI fails to import XML VPN configuration.
697099	Traffic bypasses the web filter when it goes through the IPsec VPN tunnel.
723304	User information does not update when switching users.
723935	FortiClient does not support always-on connections when using SAML SSO.
725444	EMS displays incorrect SSL VPN IP address for macOS endpoint. EMS shows the endpoint's local IP address instead after SSL VPN connection.
726590	FortiClient does not connect using DTLS as configured.

Application Firewall

Bug ID	Description
718657	FortiClient (macOS) does not show error prompt when registration to unreachable FortiClient Cloud fails.
718957	Application Firewall does not work after rebooting macOS machine.

Other

Bug ID	Description
762132	FortiClientAgent and FortiTray names display as "Placeholder Developer" on some macOS devices. This is a known macOS bug for third-party products.