Known issues
The following issues have been identified in FortiClient (macOS) 6.4.10. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Avatar and social login information
|
Bug ID |
Description |
|---|---|
| 690354 | Phone number and email address that a domain user account manually specified changes when user logs in with service account. |
Install and upgrade
|
Bug ID |
Description |
|---|---|
| 754722 | Uninstall deployment from EMS 7.0.2 does not work on FortiClient (macOS). |
| 755309 | FortiClient triggers installation of Web Filter system extension only if custom.conf contains all installer features. |
| 810176 | Upgrading FortiClient removes macOS certificate. |
Endpoint control
|
Bug ID |
Description |
|---|---|
| 723599 | FortiClient (macOS) uses FortiSASE egress IP address as public IP address. |
Logs
|
Bug ID |
Description |
|---|---|
| 742102 | Clearing logs from FortiClient GUI does not clear all logs. |
Malware Protection and Sandbox Detection
|
Bug ID |
Description |
|---|---|
| 551282 | Sandbox exception for trusted sources does not work. FortiClient uploads files sourced from Apple Inc. |
| 630205 | About page shows incorrect cloud FortiSandbox signature status as not configured. |
| 719920 | FortiClient cannot submit files downloaded from Thunderbird to Cloud Sandbox. |
| 813376 | Antivirus (AV) logs shows AV as disabled even though all features are enabled and fully licensed EMS is managing FortiClient. |
| 888356 | User can stop AV quick/full scan that EMS triggered. |
| 894699 | User must manually add fmon2 process to grant permission under security settings. |
Remote Access
|
Bug ID |
Description |
|---|---|
|
694070 |
FortiClient (macOS) connected to IPsec VPN cannot get ems-tag in firewall dynamic address list. |
| 813239 | VPN disconnects intermittently and cannot reconnect on macOS 12. |
| 826381 | SAML autoconnect and always up do not work. |
| 826938 | Split tunnel does not work properly. |
Application Firewall
|
Bug ID |
Description |
|---|---|
| 718957 | Application Firewall does not work after reboot. |
Web Filter and plugin
|
Bug ID |
Description |
|---|---|
| 771853 | Web Filter does not work as expected on macOS Monterey (version 12). |
|
772332 |
External Ethernet adapter dongle disconnects when running speed test. |
|
857879 |
Web Filter exclusion list URLs do not work properly. |
Zero Trust tags
|
Bug ID |
Description |
|---|---|
| 697655 | Zero trust network access tag for FileVault detection disappears after a few seconds. |
| 726818 | IP addresses are not populated on FortiGate for Zero Trust tags assigned to macOS clients. |
Performance
|
Bug ID |
Description |
|---|---|
| 778651 | Large downloads and speed tests result in high latency, packet loss, and poor performance. |