What to do if a soft reset fails
A soft reset might fail with the following error conditions:
Error condition |
Troubleshooting suggestion |
---|---|
An error message displaying:
|
Perform an upgrade with the image of the intended version or latest version. |
The Security Event Manager Controller cannot boot up after an upgrade and you cannot connect to the Security Event Manager Controller |
Perform the following steps:
|
You can also retry a soft reset by using the option flag (-o
) in the reset command:
-
From the Security Event Manager Controller, enter the following command to retry soft reset on the cluster from where it fails:
fazbdctl reset cluster -o retry
-
Or enter the following command from the controller to retry soft reset on the cluster from the very beginning:
fazbdctl reset cluster -o restart
For more information about connecting to the Security Event Manager Controller, see To connect to the Security Event Manager Controller: