What to do if a hard reset fails
A hard reset might fail with the following error conditions:
Error condition |
Troubleshooting suggestion |
---|---|
The reset failed to complete before the Security Event Manager Controller reboots |
Upgrade the system to latest version (see Upgrade FortiAnalyzer-BigData) and then try resetting again. |
The Security Event Manager Controller cannot start or the system is not accessible after a hard reset. |
Perform the following steps:
|