Manually Activate Sites Collection
Follow these steps to make OneDrive data accessible:
- Log into https://admin.microsoft.com/ using your global administrator account.
- In the left pane, under Admin centers, click SharePoint.
- After SharePoint admin center pop-up, click More features, and open User profiles.
- In User Profiles page, under People, select Manager User Profiles.
- In Find profiles box, enter a licensed user under the global account administrator and click Find.
- Right click on the account name and select Manage site collections owners.
- In the field for Site Collection Administrators, add the global or sharepoint administrator account's user name or e-mail address and press Enter.
- Click on Ok button to complete adding the global or sharepoint administrator as one of the site collection administrators.