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Administration Guide

Diagnosing NIC issues

Diagnosing NIC issues

Sometimes diagnosing NIC issues is important, especially for hardware FortiWeb appliance.

  1. Use diagnose command to check and analyze NIC related issues:

    FortiWeb # diagnose hardware nic list port9

    driver igb

    version 5.6.0-k

    firmware-version 3.29, 0x8000021a

    bus-info 0000:85:00.0

    Supported ports: [ TP ]

    Supported link modes: 10baseT/Half 10baseT/Full

    100baseT/Half 100baseT/Full

    1000baseT/Full

    Supported pause frame use: Symmetric

    Supports auto-negotiation: Yes

    Supported FEC modes: Not reported

    Advertised link modes: 10baseT/Half 10baseT/Full

    100baseT/Half 100baseT/Full

    1000baseT/Full

    Advertised pause frame use: Symmetric

    Advertised auto-negotiation: Yes

    Advertised FEC modes: Not reported

    Speed: 1000Mb/s

    Duplex: Full

    Port: Twisted Pair

    PHYAD: 1

    Transceiver: internal

    Auto-negotiation: on

    MDI-X: off (auto)

    Supports Wake-on pumbg

    Wake-on g

    Current message level 0x00000007 (7)

    Link detected yes

    Link encap Ethernet

    HWaddr 08:35:71:11:65:BB

    INET addr 0.0.0.0

    Bcast 10.52.255.255

    Mask 255.255.0.0

    FLAG UP BROADCAST RUNNING MULTICAST

    MTU 1500

    MEtric 1

    Outfill 538970656

    Keepalive 538976266

    Memory fbd80000-fbdfffff

    RX packets 1

    RX errors 0

    RX dropped 1

    RX overruns 0

    RX frame 0

    TX packets 148

    TX errors 0

    TX dropped 0

    TX overruns 0

    TX carrier 0

    TX collisions 0

    TX queuelen 1000

    RX bytes 60 (60.0 b)

    TX bytes 10360 (10.1 Kb)

    Adaptive RX off

    Adaptive TX off

    stats-block-usecs 0

    sample-interval 0

    pkt-rate-low 0

    pkt-rate-high 0

    rx-usecs 3

    rx-frames 0

    rx-usecs-irq 0

    rx-frames-irq 0

    tx-usecs 0

    tx-frames 0

    tx-usecs-irq 0

    tx-frames-irq 0

Diagnosing NIC issues

Diagnosing NIC issues

Sometimes diagnosing NIC issues is important, especially for hardware FortiWeb appliance.

  1. Use diagnose command to check and analyze NIC related issues:

    FortiWeb # diagnose hardware nic list port9

    driver igb

    version 5.6.0-k

    firmware-version 3.29, 0x8000021a

    bus-info 0000:85:00.0

    Supported ports: [ TP ]

    Supported link modes: 10baseT/Half 10baseT/Full

    100baseT/Half 100baseT/Full

    1000baseT/Full

    Supported pause frame use: Symmetric

    Supports auto-negotiation: Yes

    Supported FEC modes: Not reported

    Advertised link modes: 10baseT/Half 10baseT/Full

    100baseT/Half 100baseT/Full

    1000baseT/Full

    Advertised pause frame use: Symmetric

    Advertised auto-negotiation: Yes

    Advertised FEC modes: Not reported

    Speed: 1000Mb/s

    Duplex: Full

    Port: Twisted Pair

    PHYAD: 1

    Transceiver: internal

    Auto-negotiation: on

    MDI-X: off (auto)

    Supports Wake-on pumbg

    Wake-on g

    Current message level 0x00000007 (7)

    Link detected yes

    Link encap Ethernet

    HWaddr 08:35:71:11:65:BB

    INET addr 0.0.0.0

    Bcast 10.52.255.255

    Mask 255.255.0.0

    FLAG UP BROADCAST RUNNING MULTICAST

    MTU 1500

    MEtric 1

    Outfill 538970656

    Keepalive 538976266

    Memory fbd80000-fbdfffff

    RX packets 1

    RX errors 0

    RX dropped 1

    RX overruns 0

    RX frame 0

    TX packets 148

    TX errors 0

    TX dropped 0

    TX overruns 0

    TX carrier 0

    TX collisions 0

    TX queuelen 1000

    RX bytes 60 (60.0 b)

    TX bytes 10360 (10.1 Kb)

    Adaptive RX off

    Adaptive TX off

    stats-block-usecs 0

    sample-interval 0

    pkt-rate-low 0

    pkt-rate-high 0

    rx-usecs 3

    rx-frames 0

    rx-usecs-irq 0

    rx-frames-irq 0

    tx-usecs 0

    tx-frames 0

    tx-usecs-irq 0

    tx-frames-irq 0