Conference calls

FortiVoice features conference calling, allowing multiple clients to join a live group discussion.

There are three kinds of conference call instances:

• User Conferencing: Administrators provide the ability for users to create and schedule conferences through the FortiVoice user portal. Users can add attendees to the conference in order to get an email invite with the information regarding the conference.
• Static Conference: Administrators create rooms for conference that can be used based upon schedule profile (office hours, anytime, and so on) or only available for a specific date and time. These conferences are the most restrictive. To avoid conflicts administrators would need to create multiple rooms.
• Dynamic Conference: Administrators create a room, and then can create unique conference events based upon time and dates required. These events will have unique conference IDs limiting conflicts in participants. Similar to user conferencing attendees can receive email invites with the call details for the conferences.

This section includes the following recipes:

• Configuring user conferencing
• Scheduling a user conference
• Viewing upcoming user conferences
• Configuring administrator conferencing
• Recording a conference call