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Editing a trunk profile for a PRI gateway

Editing a trunk profile for a PRI gateway

To edit the trunk profile for a PRI gateway, perform this procedure.

Procedure steps

  1. In the GUI of the FortiVoice phone system, go to Trunk > Gateway.
  2. Double-click the profile that you want to edit.
  3. The following tables include details about the gateway settings:
    PRI gateway trunk options

    GUI field

    Description

    Enabled

    Select to activate this trunk profile.

    Trunk gateway

    The name of the PRI gateway.

    This field is read only.

    Type

    The gateway type.

    This field is read only.

    Display name

    Not required. You can leave this field empty.

    Main number

    Optionally, you can add a main number for reference. For example, you can use the number assigned by your service provider to identify the trunk.

    Edit span

    To edit settings of the PRI span, click Edit .

    For details, see PRI gateway span options.

    The FortiVoice Gateway GT01 has one PRI port with one span.

    The FortiVoice Gateway GT02 has two PRI ports. Each PRI port has one span. By default, both spans are assigned to a single trunk.

    Span

    Make sure that the trunk profile is in the Selected list. If not, select the trunk profile in the Available list and click -> to move the trunk profile to the Selected list.

    Gateway device

    The device type for this profile.

    Gateway SIP address

    The SIP address of the PRI gateway.

    Gateway SIP port

    The SIP port of the PRI gateway.

    Caller ID modification

    Optionally, select the caller ID modification configuration. This choice changes the phone number, caller name, or both that display on the destination phone.

    For more details, see the Modifying caller IDs section in the FortiVoice Phone System Administration Guide.

    Description

    Optionally, add notes for this trunk profile.

    PRI gateway span options

    GUI field

    Description

    Standard Options

    Name

    The name of this span.

    This field is read only.

    Type

    Select PRI T1 or PRI E1.

    Signaling

    Select the PRI signaling:

    • PRI signaling, CPE (customer premises equipment) side
    • PRI signaling, network side
    • PRI R2 signaling - For more details about additional settings, see the PRI R2 Setting section.

    Advanced Options

    Framing and coding options

    Specify the type of framing and coding to provision the PRI with your PSTN service provider.

    Clocking options

    Select the clock synchronization option for the FortiVoice phone system:

    • Clock sourcing from PSTN network
    • Internal clocking source

    This option setting does not need to match the one used by your PSTN service provider.

    Receive sensitivity

    Select the level of receiver sensitivity. This option allows the phone receiver to pick up the required level of phone signals and operate more efficiently.

    This option setting does not need to match the one used by your PSTN service provider.

    D-channel signaling format

    Select a signaling method for the D channel.

    This format carries the information needed to connect or disconnect calls and negotiate special calling parameters such as automatic number ID, call waiting, and data protocol.

    The D channel can also carry packet-switched data using the X.25 protocol.

    Line build out

    Select the line build out (LBO).

    Use LBO settings to adjust the output power of the transmission signal to achieve equal level point (ELP) at the DSX.

    D-channel

    Depending on your selection in Type, the default channel numbers are:

    • Full T1: 24
    • Full E1: 16

    Make sure to configure this setting to match the one used by your PSTN service provider.

    B-channel

    Depending on your selection in Type, the default channel numbers are:

    • Full T1: 1-23
    • Full E1: 1-15, 17-31

    You can also configure individual channels alongside channel ranges. For example, for T1/E1, the channels can be the following:

    • 1-12
    • 2, 3, 4, 9-15
    • 2-4, 9-15

    Make sure to configure this setting to match the one used by your PSTN service provider.

    Dialplan type (TON)

    Select a number format for placing a call from FortiVoice to the service provider. The values for this option are provided by the service provider.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    Local dialplan type (TON)

    Select a number format for placing a call from the service provider to FortiVoice. The values for this option are provided by the service provider.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    Connected party notification dialplan Type (TON)

    Select a number format used in caller-ID and remote party ID (if supported by the service provider). The values for this option are provided by the service provider.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    PRI indication

    Select a value that is typically provided by the service provider. However, some providers allow this value to be set on the PBX.

    • In Band: Call failure tones, for example, busy signal and out of service messages, are played back as audio from the service provider.

    • Out of Band: Call failure tones are generated by FortiVoice with the service provider sending a code instead of a tone. This is required for some automated dialing scenarios, but you will often lose extra information that may be included in the recorded message.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    PRI R2 Setting

    If you select PRI R2 signaling in the Signaling field, then this option is active.

    The PRI gateway supports many localized implementations of R2 signaling because there is no R2 signaling standard.

    Country

    Select the country for PRI R2 signaling settings.

    Max ANI digits

    Telephone companies use the automatic number identification (ANI) to identify the directory number (DN) of a calling subscriber. This number allows subscribers to capture or display a caller's telephone number.

    Enter the number of digits of a caller's phone number that the subscriber phone can capture or display.

    Max DNIS digits

    Telephone companies can provide a dialed number identification service (DNIS) that lets the receiver of a call know which number the caller has dialed.

    Enter the number of digits of a dialed call that the FortiVoice phone system sends to the telephone company.

    Caller category

    Select the caller type.

    Incoming digits mode

    Consult your telephone company about which incoming digits mode to select.

    DTMF options

    DTMF dialing: To allow dual-tone multi-frequency (DTMF) signaling, select this option.

    DTMF answering: To enable DTMF answering, select this option.

    Allow collect calls

    To allow a call to be billed to the called number, select this option.

    MF timeout

    To enable the multi-frequency (MF) timeout, enter a value in milliseconds.

    The default is -1, which disables the setting.

    Metering pulse timeout

    To enable the metering pulse timeout, enter a value in milliseconds.

    The default is -1, which disables the setting.

  4. To save changes to the PRI gateway span (if applicable), click OK.
  5. To save changes to the PRI gateway trunk, click OK.
  6. Send the configuration changes to the PRI gateway by following the instructions in Applying the PRI gateway configuration.

Editing a trunk profile for a PRI gateway

Editing a trunk profile for a PRI gateway

To edit the trunk profile for a PRI gateway, perform this procedure.

Procedure steps

  1. In the GUI of the FortiVoice phone system, go to Trunk > Gateway.
  2. Double-click the profile that you want to edit.
  3. The following tables include details about the gateway settings:
    PRI gateway trunk options

    GUI field

    Description

    Enabled

    Select to activate this trunk profile.

    Trunk gateway

    The name of the PRI gateway.

    This field is read only.

    Type

    The gateway type.

    This field is read only.

    Display name

    Not required. You can leave this field empty.

    Main number

    Optionally, you can add a main number for reference. For example, you can use the number assigned by your service provider to identify the trunk.

    Edit span

    To edit settings of the PRI span, click Edit .

    For details, see PRI gateway span options.

    The FortiVoice Gateway GT01 has one PRI port with one span.

    The FortiVoice Gateway GT02 has two PRI ports. Each PRI port has one span. By default, both spans are assigned to a single trunk.

    Span

    Make sure that the trunk profile is in the Selected list. If not, select the trunk profile in the Available list and click -> to move the trunk profile to the Selected list.

    Gateway device

    The device type for this profile.

    Gateway SIP address

    The SIP address of the PRI gateway.

    Gateway SIP port

    The SIP port of the PRI gateway.

    Caller ID modification

    Optionally, select the caller ID modification configuration. This choice changes the phone number, caller name, or both that display on the destination phone.

    For more details, see the Modifying caller IDs section in the FortiVoice Phone System Administration Guide.

    Description

    Optionally, add notes for this trunk profile.

    PRI gateway span options

    GUI field

    Description

    Standard Options

    Name

    The name of this span.

    This field is read only.

    Type

    Select PRI T1 or PRI E1.

    Signaling

    Select the PRI signaling:

    • PRI signaling, CPE (customer premises equipment) side
    • PRI signaling, network side
    • PRI R2 signaling - For more details about additional settings, see the PRI R2 Setting section.

    Advanced Options

    Framing and coding options

    Specify the type of framing and coding to provision the PRI with your PSTN service provider.

    Clocking options

    Select the clock synchronization option for the FortiVoice phone system:

    • Clock sourcing from PSTN network
    • Internal clocking source

    This option setting does not need to match the one used by your PSTN service provider.

    Receive sensitivity

    Select the level of receiver sensitivity. This option allows the phone receiver to pick up the required level of phone signals and operate more efficiently.

    This option setting does not need to match the one used by your PSTN service provider.

    D-channel signaling format

    Select a signaling method for the D channel.

    This format carries the information needed to connect or disconnect calls and negotiate special calling parameters such as automatic number ID, call waiting, and data protocol.

    The D channel can also carry packet-switched data using the X.25 protocol.

    Line build out

    Select the line build out (LBO).

    Use LBO settings to adjust the output power of the transmission signal to achieve equal level point (ELP) at the DSX.

    D-channel

    Depending on your selection in Type, the default channel numbers are:

    • Full T1: 24
    • Full E1: 16

    Make sure to configure this setting to match the one used by your PSTN service provider.

    B-channel

    Depending on your selection in Type, the default channel numbers are:

    • Full T1: 1-23
    • Full E1: 1-15, 17-31

    You can also configure individual channels alongside channel ranges. For example, for T1/E1, the channels can be the following:

    • 1-12
    • 2, 3, 4, 9-15
    • 2-4, 9-15

    Make sure to configure this setting to match the one used by your PSTN service provider.

    Dialplan type (TON)

    Select a number format for placing a call from FortiVoice to the service provider. The values for this option are provided by the service provider.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    Local dialplan type (TON)

    Select a number format for placing a call from the service provider to FortiVoice. The values for this option are provided by the service provider.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    Connected party notification dialplan Type (TON)

    Select a number format used in caller-ID and remote party ID (if supported by the service provider). The values for this option are provided by the service provider.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    PRI indication

    Select a value that is typically provided by the service provider. However, some providers allow this value to be set on the PBX.

    • In Band: Call failure tones, for example, busy signal and out of service messages, are played back as audio from the service provider.

    • Out of Band: Call failure tones are generated by FortiVoice with the service provider sending a code instead of a tone. This is required for some automated dialing scenarios, but you will often lose extra information that may be included in the recorded message.

    This option appears only if you select PRI signalling, CPE side or PRI signalling, network side for Editing a trunk profile for a PRI gateway.

    PRI R2 Setting

    If you select PRI R2 signaling in the Signaling field, then this option is active.

    The PRI gateway supports many localized implementations of R2 signaling because there is no R2 signaling standard.

    Country

    Select the country for PRI R2 signaling settings.

    Max ANI digits

    Telephone companies use the automatic number identification (ANI) to identify the directory number (DN) of a calling subscriber. This number allows subscribers to capture or display a caller's telephone number.

    Enter the number of digits of a caller's phone number that the subscriber phone can capture or display.

    Max DNIS digits

    Telephone companies can provide a dialed number identification service (DNIS) that lets the receiver of a call know which number the caller has dialed.

    Enter the number of digits of a dialed call that the FortiVoice phone system sends to the telephone company.

    Caller category

    Select the caller type.

    Incoming digits mode

    Consult your telephone company about which incoming digits mode to select.

    DTMF options

    DTMF dialing: To allow dual-tone multi-frequency (DTMF) signaling, select this option.

    DTMF answering: To enable DTMF answering, select this option.

    Allow collect calls

    To allow a call to be billed to the called number, select this option.

    MF timeout

    To enable the multi-frequency (MF) timeout, enter a value in milliseconds.

    The default is -1, which disables the setting.

    Metering pulse timeout

    To enable the metering pulse timeout, enter a value in milliseconds.

    The default is -1, which disables the setting.

  4. To save changes to the PRI gateway span (if applicable), click OK.
  5. To save changes to the PRI gateway trunk, click OK.
  6. Send the configuration changes to the PRI gateway by following the instructions in Applying the PRI gateway configuration.