Connecting to the FortiVoice GUI

After physically installing the FortiVoice phone system, you need to connect to the FortiVoice GUI. Review the following table and perform the procedure that applies to your scenario.

Scenario	Procedure
You are connecting to the FortiVoice phone system for the first time.	Perform the steps in Connecting to the FortiVoice GUI using default settings.
You have reset the FortiVoice phone system configuration to its default state.	Perform the steps in Connecting to the FortiVoice GUI using default settings.
You are a returning user who has completed the basic configuration of the FortiVoice phone system.	Connect to the FortiVoice GUI using the IP address, administrative access protocol, administrator account, and password that you have already configured, instead of the default settings. Perform the steps in Connecting to the FortiVoice GUI using custom settings.

Connecting to the FortiVoice GUI using default settings

To connect to the GUI of the FortiVoice phone system using its default settings, you must have the following hardware and software:

• A computer with an RJ-45 Ethernet network port

• An Ethernet cable

• One of the recommended web browsers:

  • Google Chrome version 126

  • Microsoft Edge version 126

  • Mozilla Firefox Standard Release version 127

  • Apple Safari version 17.5

To connect to the FortiVoice GUI

1. On your management computer, configure the Ethernet port with the static IP address 192.168.1.2 and a subnet mask of 255.255.255.0.
2. Using the Ethernet cable, connect the Ethernet port of the management computer to port1 of the FortiVoice phone system.
3. Start your browser and enter the default URL https://192.168.1.99/admin.
4. To support HTTPS authentication, theFortiVoice phone system ships with a self-signed security certificate, which it presents to users whenever they initiate an HTTPS connection to the FortiVoice phone system. When you connect, your browser may display two security warnings related to this certificate:
   1. The certificate is not automatically trusted because it is self-signed, rather than being signed by a valid certificate authority (CA). Self-signed certificates cannot be verified with a proper CA, and therefore might be fraudulent. You must manually indicate whether or not to trust the certificate.
   2. The certificate may belong to another website. The common name (CN) field in the certificate, which usually contains the host name of the website, does not exactly match the URL you requested. This could indicate a server identity theft, but could also simply indicate that the certificate contains a domain name while you have entered an IP address. You must manually indicate whether this mismatch is expected or not.

      Both warnings are normal for the default certificate.

5. Verify and accept the certificate, either permanently (the web browser will not display the self-signing warning again) or temporarily. You cannot log in until you accept the certificate. For details about accepting the certificate, see the documentation for your web browser.
6. In Name, enter admin.
7. Leave the Password field empty. In its default state, there is no password for this account.
8. Click Login.

   With a successful login, the GUI appears.

9. Set the password for this account:
   1. In the right corner of the GUI, click admin.
   2. Click Change Password.

      Enter an administrator password that is six characters or more. For better security, enter a longer password with a complex combination of characters and numbers, and change the password regularly. Failure to provide a strong password could compromise the security of your FortiVoice phone system.

   3. Enter a password in New password and Confirm password.

      The password can contain any character except spaces.

   4. Click OK.

Connecting to the FortiVoice GUI using custom settings

Connect to the FortiVoice GUI using the IP address, administrative access protocol, administrator account, and password that you have already configured, instead of the default settings.

To connect to the FortiVoice GUI using single sign on

Single sign on (SSO) allows you to connect to the FortiVoice GUI and access the user portal without having to do a second sign in.

1. Before using SSO, make sure to complete the configuration. See Configuring single sign on.
2. Start a web browser and go to the FortiVoice GUI URL.

   The URL format is https://<IP_address>/admin

   Where <IP_address> is the IP address of the FortiVoice phone system that you want to connect to.

   If the FortiVoice phone system configuration is using a non-default HTTPS port, then add :<port_number> after the IP address, for example:

   https://<IP_address>:446/admin.

3. Click Single Sign On.
4. Enter the username and password associated with your SSO account.
5. Click Login.
6. If the two-factor authentication is set up on FortiAuthenticator:
   1. Check your email or SMS message for the token code.
   2. Enter the token code.
   3. Click Verify.
7. If you want to access the user portal, click the User portal icon in the top banner.
8. From the user portal, you can go back to the FortiVoice GUI by clicking the Administrator icon in the top banner.

To connect to the FortiVoice GUI without using single sign on

1. Start a web browser and go to the FortiVoice GUI URL.

   The URL format is https://<IP_address>/admin

   Where <IP_address> is the IP address of the FortiVoice phone system that you want to connect to.

   If the FortiVoice phone system configuration is using a non-default HTTPS port, then add :<port_number> after the IP address, for example:

   https://<IP_address>:446/admin.

2. Enter the username and password associated with your account.
3. Click Login.
4. If the two-factor authentication is set up on FortiAuthenticator:
   1. Check your email or SMS message for the token code.
   2. Enter the token code.
   3. Click Verify.