Fortinet black logo

FortiVoice User Portal Guide

Forwarding a voicemail

Forwarding a voicemail

You can forward a voicemail to another extension or a general voicemail.

Note

The general voicemail forwarding function requires that the FortiVoice administrator has configured a general voicemail on the FortiVoice phone system.

  1. Go to Voicemail.
  2. In the list, locate the voicemail that you want to forward to another extension.
  3. At the beginning of the row, select the checkbox for that voicemail.
  4. Click .
  5. In Forward to, select the extension.
  6. Click OK.

Forwarding a voicemail

You can forward a voicemail to another extension or a general voicemail.

Note

The general voicemail forwarding function requires that the FortiVoice administrator has configured a general voicemail on the FortiVoice phone system.

  1. Go to Voicemail.
  2. In the list, locate the voicemail that you want to forward to another extension.
  3. At the beginning of the row, select the checkbox for that voicemail.
  4. Click .
  5. In Forward to, select the extension.
  6. Click OK.