Fortinet white logo
Fortinet docs logo DOCUMENT LIBRARY
Fortinet white logo
Fortinet docs logo DOCUMENT LIBRARY
Products Best Practices Hardware Guides Products A-Z
Summary
By Solution
By 4D Pillars
By Cloud
Secure Networking
Unified SASE
Security Operations
Secure SD-WAN
Secure Access Service Edge (SASE)
ZTNA
LAN Edge
Identity and Access Management
Next Generation Firewall
Public Cloud
Private Cloud
FortiCloud
Secure Networking
  • Hybrid Mesh Firewall
  • NOC Management
  • LAN
  • WAN
    • More >>
    Unified SASE
  • Single Vendor SASE
  • Cloud Network Security
  • Secure Endpoint Connectivity
  • Web Application / API Protection
    • More >>
    Security Operations
  • Security Operations Automation
  • Identity
  • Early Detection & Prevention
    • More >>
    Secure Networking
  • Hybrid Mesh Firewall
  • NOC Management
  • LAN
  • WAN
  • Communication & Surveillance
    • Unified SASE
  • Single Vendor SASE
  • Secure Endpoint Connectivity
  • Cloud Network Security
  • Cloud-Native Security
  • Web Application / API Protection
    • Security Operations
  • Security Operations Automation
  • Endpoint
  • Data Protection
  • Identity
  • Email
  • Early Detection & Prevention
  • Expert Services
  • Edge Firewall
  • Orchestration & management
  • SD Branch
  • Application Delivery
  • Single Vendor SASE
  • Secure Endpoint Connectivity
  • Secure Private Access
  • Thin Edge
  • Identity
  • Application Gateway
  • Enterprise Asset Management
  • Endpoint Agent
  • Agentless Security Posture
  • Identity
  • Wireless
  • Switching
  • Identity
  • Privilege Acccess Management
  • Next Generation Firewall
  • Orchestration & management
  • Expert Services
  • All
  • All
  • Account Management
  • SAAS Management
  • SAAS Application Security
  • Managed Services
  • Platform as a service (PAAS)
  • Other SAAS Services
    • 4D Resources
    Solution Hubs
  • 4D Pillars
  • Cloud
  • Popular Solutions

    • FortiVoice FXS Gateway Deployment Guide

    Home FortiVoice 7.0.1 FortiVoice FXS Gateway Deployment Guide
    7.0.1
    7.0.5
    7.0.4
    7.0.3
    7.0.2
    7.0.1
    7.0.0
    6.4.10
    6.4.9
    6.4.8
    6.4.7
    6.4.6
    6.4.5
    6.4.4
    6.4.3
    6.4.2
    6.4.1
    6.4.0
    6.0.12
    6.0.11
    6.0.10
    6.0.9
    5.3.0

    Upgrading the FXS gateway firmware

    Upgrading the FXS gateway firmware

    Perform this procedure to upgrade the FXS gateway firmware.

    Procedure steps

    1. Identify the firmware version that is running on the gateway:
      1. In the GUI of the FortiVoice Gateway, go to Dashboard.
      2. In the Status tab, go to the System Information widget and review the Firmware version row.
      3. Take note of the firmware version and build number.
    2. Identify the latest software release that is available for the gateway firmware:
      1. Go to the Fortinet Support website.
      2. Log in to your existing account or register for an account.
      3. Click Support and then in Downloads, click Firmware Download.
      4. In Select Product, select FortiVoice.
      5. In the Release Notes tab, review the FortiVoice 7.0 list to identify the latest firmware version.
      6. Compare the firmware version and build number with the firmware version that is running on the gateway.
      7. If the build number of the firmware version running on the gateway matches the one on the Fortinet Support website, then you do not need to perform an upgrade. You have completed this procedure. Go to one of the following procedures:
      8. If the build number of the firmware version running on the gateway is an earlier build, then you need to prepare for an upgrade:
        1. Review the FortiVoice Phone System Release Notes. This document includes the most current upgrade information such as supported upgrade paths and may also contain details that were unavailable at the time this procedure was created.
        2. In the Download tab, navigate through the v7.00 directories to locate the firmware image file. For example, FVG_GS16-v70-build0094-FORTINET.out.
        3. To download the firmware image file to your management computer, click HTTPS.
        4. Save the file on your management computer and take note of the location where you save the file.
    3. Back up the configuration file:
      1. In the GUI of the FortiVoice Gateway, go to Dashboard.
      2. In the Status tab, go to the System Information widget and the System configuration row.
      3. Click Backup.
      4. Save the file on your management computer and take note of the location where you save the file.
    4. Upgrade the firmware:
      1. In the System Information widget, go to the Firmware version row.
      2. Click Update.
      3. Locate the firmware file and then upload that file.

        Your web browser uploads the firmware file to the gateway.

      4. To confirm, click Yes.

        The gateway installs the firmware and restarts.

      5. To make sure that the FortiVoice Gateway GUI reloads correctly and displays all changes, clear the cache of your web browser and restart it.
    5. Verify that the firmware is successfully installed:
      1. In the System Information widget, go to the Firmware version row.
      2. Make sure that the firmware version is the one that you upgraded to.

      You have completed this procedure.

    6. Go to one of the following procedures:
    Previous
    Next

    Upgrading the FXS gateway firmware

    Upgrading the FXS gateway firmware

    Perform this procedure to upgrade the FXS gateway firmware.

    Procedure steps

    1. Identify the firmware version that is running on the gateway:
      1. In the GUI of the FortiVoice Gateway, go to Dashboard.
      2. In the Status tab, go to the System Information widget and review the Firmware version row.
      3. Take note of the firmware version and build number.
    2. Identify the latest software release that is available for the gateway firmware:
      1. Go to the Fortinet Support website.
      2. Log in to your existing account or register for an account.
      3. Click Support and then in Downloads, click Firmware Download.
      4. In Select Product, select FortiVoice.
      5. In the Release Notes tab, review the FortiVoice 7.0 list to identify the latest firmware version.
      6. Compare the firmware version and build number with the firmware version that is running on the gateway.
      7. If the build number of the firmware version running on the gateway matches the one on the Fortinet Support website, then you do not need to perform an upgrade. You have completed this procedure. Go to one of the following procedures:
      8. If the build number of the firmware version running on the gateway is an earlier build, then you need to prepare for an upgrade:
        1. Review the FortiVoice Phone System Release Notes. This document includes the most current upgrade information such as supported upgrade paths and may also contain details that were unavailable at the time this procedure was created.
        2. In the Download tab, navigate through the v7.00 directories to locate the firmware image file. For example, FVG_GS16-v70-build0094-FORTINET.out.
        3. To download the firmware image file to your management computer, click HTTPS.
        4. Save the file on your management computer and take note of the location where you save the file.
    3. Back up the configuration file:
      1. In the GUI of the FortiVoice Gateway, go to Dashboard.
      2. In the Status tab, go to the System Information widget and the System configuration row.
      3. Click Backup.
      4. Save the file on your management computer and take note of the location where you save the file.
    4. Upgrade the firmware:
      1. In the System Information widget, go to the Firmware version row.
      2. Click Update.
      3. Locate the firmware file and then upload that file.

        Your web browser uploads the firmware file to the gateway.

      4. To confirm, click Yes.

        The gateway installs the firmware and restarts.

      5. To make sure that the FortiVoice Gateway GUI reloads correctly and displays all changes, clear the cache of your web browser and restart it.
    5. Verify that the firmware is successfully installed:
      1. In the System Information widget, go to the Firmware version row.
      2. Make sure that the firmware version is the one that you upgraded to.

      You have completed this procedure.

    6. Go to one of the following procedures:
    Previous
    Next