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FortiVoice User Portal Guide

Customizing quick modes

Customizing quick modes

Quick modes allow you to enable a secondary set of call handling rules that do not affect your regular user call handling settings (from Call handling).

To define the behavior of the quick mode settings (Out of office, Away, and Other), see Configuring Quick call handling.

  1. Go to Preferences.
  2. In Quick Mode, configure the following fields:

    GUI field

    Description

    Quick Mode

    Effective mode

    Shows the mode that is active.

    For example: Effective mode: Out of office: (expiring at 2021-10-28 09:00:00)

    If Effective mode is blank, then none of the quick modes are enabled.

    *720

    To cancel the quick mode and revert the system to its regular schedule, dial *720 on your phone.

    *721

    To enable the Out of office schedule, dial *721 on your phone.

    To modify the option and time settings for this quick mode, click the underlined text.

    *722

    To enable the Away schedule, dial *722 on your phone.

    To modify the option and time settings for this quick mode, click the underlined text.

    *723

    To enable the Other schedule, dial *723 on your phone.

    To modify the option and time settings for this quick mode, click the underlined text.

  3. When you have finished customizing your preferences, click OK.

Customizing quick modes

Customizing quick modes

Quick modes allow you to enable a secondary set of call handling rules that do not affect your regular user call handling settings (from Call handling).

To define the behavior of the quick mode settings (Out of office, Away, and Other), see Configuring Quick call handling.

  1. Go to Preferences.
  2. In Quick Mode, configure the following fields:

    GUI field

    Description

    Quick Mode

    Effective mode

    Shows the mode that is active.

    For example: Effective mode: Out of office: (expiring at 2021-10-28 09:00:00)

    If Effective mode is blank, then none of the quick modes are enabled.

    *720

    To cancel the quick mode and revert the system to its regular schedule, dial *720 on your phone.

    *721

    To enable the Out of office schedule, dial *721 on your phone.

    To modify the option and time settings for this quick mode, click the underlined text.

    *722

    To enable the Away schedule, dial *722 on your phone.

    To modify the option and time settings for this quick mode, click the underlined text.

    *723

    To enable the Other schedule, dial *723 on your phone.

    To modify the option and time settings for this quick mode, click the underlined text.

  3. When you have finished customizing your preferences, click OK.