FortiVoice always uses the SIP trunk main number as the caller ID when performing Follow me.

The LDAP service has issues.

Conflicting extensions are deleted in FVE-1000E after the firmware upgrade.

Two email templates need to be removed from the administration GUI.

Phones are unable to register with FortiVoice after the firmware upgrade.

The extension caller ID is sent out from SIP trunk when an extension calls another extension with call forwarding or twinning enabled.

FortiVoice fails to send requests to the SFTP server and is unable to create the directory on the server.

The INVITE message has no diversion header when an inbound call is forwarded to a SIP trunk.

Extensions with DID mapping do not deliver the mapped display names when calling a PSTN number.

FortiVoice sends hyphens as DID on the outbound calls.

Calls are not routed to the call queue and all queue members become invalid.

Adding a department to a paging or ring group shows members as 0/0.

The LDAP connector applies incremental sync to all phones instead of only the changed accounts.

Logs are needed for HA database synchronization.

ICE mapping is missing from the FortiFone Softclient for Desktop GUI.

The IVR survey comment link fails to display the message.

A CLI command is needed to force the primary FortiVoice unit to create the new database snapshot.

There is wrong information for the virtual number report and new feature request.

The HA database does not synchronize after changing the peer IP configuration.

Inbound call routes are not followed.

The new call parking timeout setting is not observed in actual parked call unless the PBX is rebooted.

When sending a fax from the user portal to a number starting with "0", "0" is automatically stripped even if there is no stripping in the fax dial plan.

The Operator Console does not refresh automatically.

The database synchronization stops working on the FortiVoice secondary unit.

The fax extension device status always shows "Never registered".

The registered fax extension's IP address does not show on the FortiVoice GUI.

Voicemail forwarding is not functional for extensions with a user ID instead of a number as the name.

The phone firmware upgrade logic does not allow for the creation of upgrade jobs for newly added phones.

The CDR record is empty for emergency barge calls.

The FortiVoice phone profile pushes wrong date format to FortiFone-175.

In LSG branch paging, updating the branch paging number does not work when being called.

The call is disconnected when using the dial by name directory.

The extension caller ID is shortened for calls between internal extensions.

The phone type information is lost when importing extensions.

Importing a CSV file with a blank phone type sets the phone type to FortiFone, making it impossible to set up the generic phones from the CSV file.

The internal IP address in the phone configuration is 192.168.1.99 when the PBX port IP mode is set as DHCP.

The size of the .wav file keeps increasing.

Survivability branch extensions lose registration.

An extension with the access to multiple mailboxes fail to access them.

For FON-x80, the text message screen is not automatically switched to the "Answer" mode for incoming call if the text message is displayed on the phone.

The FortiVoice secondary unit displays some error messages.

The call is not recorded when calling into a ring group.

Multiple mailboxes are not accessible unless the General Voicemail is assigned to the extension.

Ring-back actions for park calls are inconsistent.

The mail authentication fails because its password has some special characters.

FortiVoice 6.0.8 and 6.4.3 firmware does not allow the FortiFone firmware upgrade for FON-350i.

In read-only mode, the FortiVoice Firmware popup is entirely accessible.

The FortiFone softclient for mobile password field is not empty when an extension is added from the LDAP connector.

Calls transferred from the call center call queue fail.

The Call Detail Record misses data.

The Password Policy page is fully editable in read-only mode.

Unable to configure LSG branch paging with the password policy enabled.

MAC addresses are not listed in Phone System > Review page.

In the Softclient for Desktop template, the PBX deployment mode value for "on premise" is changed from "on-premise" to "onpremise".

The LSG configuration change should not create a popup message for a job change.

Language field headings for the extension export and import are not consistent.

A popup error appears by clicking OK twice after a firmware upgrade.

Unable to add or make any changes to the call queue.

The provd daemon is terminated multiples times.

The remote extension does not work.

The mobile license is not displayed in the Soft FortiFone tab.

When an extension is disabled, its user portal access should not be allowed.

The preference reset does not use the user-defined default time zone.

The Quick Mode User Portal Preferences does not offer the option to create a quick mode.

The disabled Personal Blocked Number list should not allow the addition of a personal contact to the list.

The page toggles on Programmable Keys and Phone profile pages are missing.

The provd daemon keeps restarting.

Sorting recorded calls by time does not function correctly.

Users can update other extension's user conferences in the User Portal.

The deleted users are still able to schedule conferences in the User Portal.

Quotation marks in display name break FON-x80 configuration.

Upgrading from build 260 to build 263 loses the queue configuration.

When there is no Call Center license, the Call Center elements should be hidden for the Call Queue feature.

Call Queues with duplicate numbers can be created from the CLI.

In Extension Preference > Quick Mode, "Click to define" of the second or third mode returns "range error".

The firmware upload generates the angular errors in the GUI console.

When importing extensions, the number of columns does not match the number of headers.

The Call Recording search finds values but cannot display them. Searching by duration produces blank results.

The FortiFone time on display is changed to 1+/- hour after an update is being performed in the background.

The conference scheduling mechanism is broken.

Cyrillic characters are displayed correctly in the extension display name but wrong on the phone.

Resource management for deadlock prevention and avoidance needs improvement to address service lockup conditions.

Greek letters show as symbols and make extension numbers wrong.

When editing the outbound call handling schedule of calendar type, an empty pop-up shows.

The duplicate number prevention mechanism does not always work.

Contacts imported to auto dialer in CSV format cannot be removed.

FON-580 needs to be added to the admin GUI when creating an extension.

Call blind transfer to other extensions in central office fails on some FortiFone phones with LSG gateway.

Receiving faxes through a GT02 or a GO08 fails.

The IVR survey reports do not display the IVR survey items.

The User Portal login page is still open even if it is disabled.

The amimond daemon crashes.

The General Voicemail notification is not sent to the extension when voicemail is disabled in the user privilege for the extension.

The new call queue configuration cannot be synchronized to the HA slave.

DID mapping does not work when the SIP provider sends "phone-context" in the URI.

Voicemail forwarding is not functional for extensions with user ID instead of number as the name.

The system SIP module becomes unresponsive under certain conditions.

In the Operator Console, the Active Call widget requires a manual refresh to enable the Transfer button.

The scheduled backup configuration file is missing.

"Max Queue Talk Time" for "Hour of Day" has the incorrect value.

A previously registered extension is still reported as registered even if it is disabled.

The custom type office peer does not send SIP traffic to the recipient office peer.

The FortiVoice phone system does not follow the quick mode call handling process.

A SIP password change using the system CLI does not properly update the extension user account.

The phone system routes a call to outbound while trying to retrieve a parked call by dialing the slot number.

Users cannot select a mailbox to enter while multiple mailbox prompt is playing.

Call waiting still works even if it is disabled on the extension.

The fastagid process exits with exception multiple times a day.

The Dial Plan framework needs improvement to address intermittent service lockup conditions.

In the Call Center Waiting Caller widget, a call is reported as abandoned when transferring a caller to another queue.

The system exits with exception during reporting of a transfer out of a call queue.

The fastagid daemon exits unexpectedly a couple of times during the scaling test.

Call Waiting is always enabled when the FortiFone softclient license is enabled.

Unable to route inbound calls to multicast-paging group with the inbound rule "Dial Local Number" call handling action.

The redundant interface does not work after a reboot.

The Call Center calls are pushed to the FortiFone softclient for mobile.

Filter and icon tool tips are missing for password auditor.

Clicking the Pickup button under the Active Call widget in the Operator Console does not pick up the call.

Read-only rules are not followed in various fields.

In Log & Report > CDR > Submit CDR > New > Custom Value, click New and the page does not have a Create or an Ok button.

In Extension Preference, enabling Twinning to Scheduled results in an empty drop-down list.

In Extension Preference, Follow Me allows saving page with a duplicate "setting" name.

In Extension Preference > Voice Mail Options, the Play, Erase and Download buttons are not disabled after clicking Cancel.

In Call Center IVR Handling, the Play Announcement action shows a blank "Action Info" entry.

When a Voip_Sip_Trunk entry is opened as a popup, it does not show the "Phone Number" table.

The User Portal Fax Monitor page does not update.

Creating an IVR handling rule in a second level IVR ends up placing the rule in the first level IVR.

When viewing a second level IVR, the "Next IVR" action is blank.

Generic Phone statuses are incorrect for complex configurations.

In System > Configuration > Appearance, the Top logo pop-up window has no message and product icon. Clicking the Reset button does not show the default Fortinet logo.

Align the FortiFone codec support with the FortiVoice server.

Emergency barge extension has ring priority issue.