Monitor view
With the Monitor view, you get access to a wallboard to monitor items such as queues and agent performance.
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To have access to the monitoring function, the FortiVoice system administrator must update the manager profile to enable the monitoring console privilege. |
Accessing the Monitor view
In the following example, the manager completed the creation of a help desk wallboard on the FortiVoice phone system to monitor the following performances:
- Queue performance
- Agent performance
