Viewing phone system status
The Monitor > Phone System displays all the ongoing phone calls and trunks.
This topic includes:
Viewing active calls
Monitor > Phone System > Active Call displays all the ongoing phone calls in realtime, including the callers and receivers, the trunks through which phone calls are connected, the call status, and the call duration.
You can stop a phone call by clicking Hang up 
.
The call statuses include:
- Ringing: The receiver’s phone is ringing.
- Connected: Callers are connected. The voice channel is established.
- Voicemail: The call goes to the voicemail.
Viewing trunk status
Monitor > Phone System > Trunk displays all the trunks in realtime, including their names, IP addresses, types, status, and registration/connection status with the VoIP or PSTN service provider.
The trunk statuses include:
- Not registered: The trunk is not registered with the VoIP or PSTN service provider and is not in service.
- In service: The trunk is registered with the VoIP or PSTN service provider and is in service.
- Unavailable: The trunk is not reachable.
- Alarm detected: There is a problem with the trunk.
- Admin down: The trunk is disabled.
- Unmonitored: The trunk is not monitored.
When you click the IP address of a SIP extension, you can interface with the extension and configure it remotely.
Registration/Connection indicates if a trunk has been registered with or connected to the VoIP or PSTN service provider.
You can stop a phone call by clicking the Hang Up icon.
For more information, see Configuring the FortiVoice Gateway.