Resolved issues
The resolved issues listed below do not list every bug that has been corrected with this release. For inquires about a particular bug, contact Fortinet Customer Service & Support.
|
Bug ID |
Description |
|---|---|
| 748873 | Mobile phone numbers are blank under the To column in call history for outgoing calls. |
| 750157 | The LSG device ignores the subscription renewal packet. |
| 746598 | The new AWS (Amazon Web Services) instance default password is not set to the instance ID and the pre-configured SSH key does not work. |
| 749698 | FortiVoice returns an empty string for JSON Web Token (JWT). |
| 743516 | The system shows that the voicemail message content is insufficient and is being deleted. |
| 743798 | A virtual number does not work if it is set to a single digit, such as 2,3,4...9. |
| 745027 | The extensions on an LSG branch location fail to register for a very long period of time when pushing a new configuration file to the LSG device. |
| 709339 | There is wrong information for the virtual number report and new feature request. |
| 748066 | The SIP subscription expiration time should be configurable. |
| 731569 | The DID-mapped ring group drops calls before ringing all extensions. |
| 747391 | FortiVoice Cloud has memory leak. |
| 729974 | The generated reports are inconsistent and some are missing. |
| 729275 | The active call filter does not apply to the calls placed after the filter is applied. |
| 739993 | The Cyrillic characters display incorrectly in Call Report. |
| 747291 | Deleting a table entry takes a while to happen. |
| 744926 | The FVE-500F firmware image fails to upload. |
| 746306 | The multicast group configuration is not pushed to the phone configuration. |
| 729384 | Extensions with DID mapping do not deliver the mapped display names when calling a PSTN number. |
| 734155 | The PAI header is not the external caller number but the SIP trunk main number on a twinned call. |
| 729311 | A transferred call is not recorded. |
| 745821 | When assigning an auxiliary phone to an existing extension, the Direct Call hotline time validation does not work. |
| 737360 | Unable to install FortiVoice on the AWS instance C5. |
| 747429 | When an extension dials another extension, the concurrent call limit uses the sending extension's limit when calculating the receiving extension's limit, and causes the call to go to the voicemail. |
| 746098 | SIP trunk is unavailable on an LSG device. |
| 730306 | Emergency barge extension has ring priority issue. |
| 737815 | Disabling MWI (Message Waiting Indicator) on an extension does not stop the blinking light until the voicemail is deleted. |
| 738196 | A Display name change does not automatically update on the Call Center Console Agent. |
| 745032 | Assigning a device to an extension allows changing the device type. |
| 741833 | The URL for an external phone is incorrect when the external HTTPS port is different than 443. |
| 743153 | Unable to add new calendar entries to the Dynamic Admin Conferences. |
| 742057 | A virtual number with the # sign is not dialed correctly by a physical phone. |
| 743469 | Selecting the IVR action in the virtual number call handling list is incorrect. |
| 744675 | The Internal/External and SIP Password sections are missing from the GUI when creating a new extension from an unassigned device. |
| 743539 | IVR and Survey target information should be available when they are set as action summary in some call handlings. |
| 739510 | User-defined IVR does not work in the call back queue. |
| 745705 | Default Russian system prompts are not loaded. |
| 727345 | Call recording remote archive using SFTP fails on some SSH servers. |
| 715022 | The IP address of a registered fax extension does not show on the FortiVoice GUI. |
| 732690 | Call is not recorded after following an extension's No Answer call handling. |
| 737757 | Callback function crashes frequently. |
| 746296 | Unable to upgrade FVE-500F as an LSG from the central PBX. |
| 750183 | In the user portal, under Extension Preference > Voicemail Options > Voicemail handling, when selecting Scheduled for Greeting, the table "move up/down" function fails. |
| 745023 | Audio prompts are not played when parking a call. |
| 741037 | Importing extensions with None as MAC addresses creates malformed SIP phones. |
| 729096 | In System > Configuration > Appearance, the Top logo pop-up window has no message and product icon. Clicking the Reset button does not show the default Fortinet logo. |
| 741412 | Request-URI does not use the Register (Host/IP) specified in the SIP trunk Registration settings. |
| 740040 | Mismatched extensions never disappear from the FortiVoice UI. |
| 738818 | Selecting "No answer" call handling action for a ring group does not a offer a voicemail option for an analog extension. |
| 735501 | Pressing the Park appearance key while a call is parked merges the incoming calls. |
| 739517 | The change of custom option for an auxiliary device does not trigger the phone configuration update. |
| 730632 | Backup configuration misses settings in scheduled calendar profile. |
| 738470 | Hot-desking prompt says "Please enter your extension" instead of "Please enter your extension followed by the # sign". |
| 736470 | FortiVoice fails to verify the VM license and the GUI does not show the license. |
| 739462 | The License Allocation field allows users to enter negative numbers. |
| 706247 | FortiVoice does not generate the secondary account settings in the phone configuration file. |
| 738248 | Extension appearance does not work for user assigned keys on FON-480. |
| 711770 | FON-550i can only have 14 extensions assigned to the 22 available buttons before the phone stops working. |
| 711417 | The internal IP address in the phone configuration is 192.168.1.99 when the PBX port IP mode is set as DHCP. |
| 728253 | Adding a user to a group in FortiVoice Cloud does not take effect. |
| 742936 | CLI fails to display the analog port voltage on FortiVoice Gateway GS16. |
| 716985 | The INVITE message has no diversion header when an inbound call is forwarded to a SIP trunk. |
| 720694 | Communication on LSG branch has issues when the interface is set to DHCP. |
| 710642 | Generic Phone statuses are incorrect for complex configurations. |
| 725531 | FortiVoice always uses the SIP trunk main number as the caller ID when performing Follow me. |
| 724471 | FortiVoice sends hyphens as DID on the outbound calls. |
| 719368 | FON-360i and 375 cannot get directory extensions from FVE-500F v6.0.8. |
| 722929 | The phone firmware upgrade logic does not allow for the creation of upgrade jobs for newly added phones. |
| 724016 | FortiVoice Gateway modifies the caller ID for outgoing calls with regard to the main number of the PRI trunk. |
| 721779 | The call is disconnected when using the dial by name directory. |
| 721198 | The extension caller ID is shortened for calls between internal extensions. |
| 736499 | Extensions in DND status still ring when calls come in from a call queue. |
| 728504 | Calls are not routed to the call queue and all queue members become invalid. |
| 721187 | The IVR survey comment link fails to display the message. |
| 726374 | Password policy does not follow the rules for specified passwords. |
| 735099 | When twinning is configured for an external number, calls only ring the external number, not the internal extension. |
| 722307 | ICE mapping is missing from the FortiFone Softclient for Desktop GUI. |
| 705419 | Logs are needed for HA database synchronization. |
| 725348 | In Extension Preference > Voice Mail Options, the Play, Erase and Download buttons are not disabled after clicking Cancel. |
| 724133 | The size of the .wav file keeps increasing. |
| 717017 | Importing a CSV file with a blank phone type sets the phone type to FortiFone, making it impossible to set up the generic phones from the CSV file. |
| 707549 | The CDR record is empty for emergency barge calls. |
| 722819 | In LSG branch paging, updating the branch paging number does not work when being called. |
| 722507 | The FortiVoice phone profile pushes wrong date format to FON-175. |
| 728445 | Creating an IVR handling rule in a second level IVR ends up placing the rule in the first level IVR. |
| 728460 | When viewing a second level IVR, the "Next IVR" action is blank. |
| 712281 | The LDAP service has issues. |
| 728457 | In Call Center IVR Handling, the Play Announcement action shows a blank "Action Info" entry. |
| 723896 | The Operator Console does not refresh automatically. |
| 730804 | The Amimond application crashes for call queue call transfers between extensions. |
| 737566 | LDAP connector has issues with special characters such as "@", "-", or ".". |
| 736135 | The default value of the Emergency Number for Malaysia is wrong. |
| 736189 | Denial of Service and security vulnerability need to be fixed. |
| 731989 | 911 emergency number shows a red cross mark intermittently. |
| 727723 | When logging off hot-desking, an extension does not automatically return to its initial state. |
| 712084 | A fax extension (not an eFax number) is reported as the eFax type under Phone System > Review > Number. |
| 731304 | FortiVoice must be rebooted to update the Maximum Concurrent Calls change on phones. |
| 718259 | The conference display name is not displayed on an extension. |
| 730544 | Inconsistent behaviors occur when accessing online help by pressing the F1 key. |
| 624937 | On FON-175 and 375, *18 does not work when pressing # instead of Dial. |
| 732254 | Uploading a wrong firmware file does not generate a proper error. |
| 725952 | Extension appearance is not removed from the programmable key profile after being deleted. |
| 731221 | Some PDF files are sent blank through eFax. |
| 694444 | Call center has performance issues under stressful call situation if the call queue distribution setting is Ring-all. |
| 731996 | Editing the emergency number yields false conflicting values. |
| 698957 | A CLI command is needed to force the primary FortiVoice unit to create the new database snapshot. |
| 724151 | The HA database does not synchronize after changing the peer IP configuration. |
| 730330 | Align the FortiFone codec support with the FortiVoice server. |
| 727810 | Conflicting extensions are deleted in FVE-1000E after the firmware upgrade. |
| 729858 | Phones are unable to register with FortiVoice after the firmware upgrade. |
| 726998 | The extension caller ID is sent out from SIP trunk when an extension calls another extension with call forwarding or twinning enabled. |
| 729273 | The User Portal Fax Monitor page does not update. |
| 727366 | When a Voip_Sip_Trunk entry is opened as a popup, it does not show the "Phone Number" table. |
| 721552 | Voicemail forwarding is not functional for extensions with a user ID instead of a number as the name. |
| 721579 | Adding a department to a paging or ring group shows members as 0/0. |
| 725436 | In Extension Preference, Follow Me allows saving page with a duplicate "setting" name. |
| 723137 | In Extension Preference, enabling Twinning to Scheduled results in an empty drop-down list. |
| 720972 | When sending a fax from the user portal to a number starting with "0", "0" is automatically stripped even if there is no stripping in the fax dial plan. |
| 724443 | The database synchronization stops working on the FortiVoice secondary unit. |
| 712079 | The fax extension device status always shows "Never registered". |
| 723473 | The phone type information is lost when importing extensions. |
| 724448 | The FortiVoice secondary unit displays some error messages. |
| 654223 | The Call Detail Record misses data. |
| 711293 | The administrator extension user conference ID takes over user conference ID when edited by the administrator. |
|
749686 |
The transferred call is taken from another extension by pressing the extension appearance key. |
|
749276 |
The field for entering the firmware version is missing for FON-x75 while uploading the firmware. |
|
749190 |
In FortiVoice User Portal, the Calendar portal language does not change to the language set in the extension's user portal preferences. |
|
745034 |
Dialing feature code *17 plays the wrong prompt. |
|
672707 |
FortiVoice voiced memory leaks in some special cases. |
|
746672 |
The Message Group audio message is still sent out with the Audio option disabled. |
|
751400 |
Unable to call another extension with Extension Appearance keys if both extensions are part of a Pickup Group with the Pickup by Members privilege. |
|
741740 |
Incoming calls get crossed. |
|
751598 |
Message group number takes the extension numbers and emergency numbers already in use. |
|
748356 |
An on-hold call is stolen from another extension by pressing the extension appearance key. |
|
731978 |
New voice message keeps replacing the last voice message (phase 1). |
|
751888 |
The Message title in the Message Group does not save when clicking OK from the Text Message page. |
|
741934 |
After placing a call on park, the user dials another extension using a programmable key but gets the parked call instead of the dialed extension. |
|
752662 |
The reconfiguration of pickup groups causes SIP passwords with special characters to be corrupted and endpoints can no longer authenticate. |
|
753595 |
If the SIP trunk Registration is disabled, the outbound call fails. |