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User Portal Guide

Call recording

Call recording

The Call Recording menu displays all your recorded calls.

FortiVoice Cloud allows you to record phone calls to have a permanent record of particularly important phone calls.

Note

FortiVoice Cloud supports two types of recordings:

  • Personal recording: You can access your phone call recordings from the FortiVoice Cloud user portal.
  • System recording: With the administrator privilege, you can access phone call recordings from the FortiVoice Cloud GUI. For more details about this recording type, see the Call recording section in the FortiVoice Cookbook.

This section includes the following topics:

Call recording

The Call Recording menu displays all your recorded calls.

FortiVoice Cloud allows you to record phone calls to have a permanent record of particularly important phone calls.

Note

FortiVoice Cloud supports two types of recordings:

  • Personal recording: You can access your phone call recordings from the FortiVoice Cloud user portal.
  • System recording: With the administrator privilege, you can access phone call recordings from the FortiVoice Cloud GUI. For more details about this recording type, see the Call recording section in the FortiVoice Cookbook.

This section includes the following topics: